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Highlights from Berkeley SkyDeck’s virtual demo day

With 17 startups participating, Berkeley SkyDeck’s Demo Day isn’t the largest cohort we’ve seen by any stretch. The collection of companies is, however, defined by a wide range of focuses, from pioneering diabetes treatments to retrofitting autonomous trucking, curated by the SkyDeck’s small team and a number of advisors.

Founded in 2012, the accelerator is focused on developing early-stage companies tied to the University of California system. Applicants must be affiliated with either one of the 10 UC schools or their national laboratories in Berkeley, Livermore and Los Alamos. Notable alumni include micromobility unicorn, Lime, and delivery robotics firm, Kiwi.

In 2020, SkyDeck — along with much of the rest of the world — went virtual.

“While flight restrictions did cause some international founders to pull crazy hours from our home countries to participate in the sessions, virtual sessions allowed additional members of our teams to participate that would otherwise not have been able to do so,” the accelerator’s organizers said in a TechCrunch post last year. “We are also hearing chatter that Demo Day will be larger than ever before because virtual events are much more scalable.”

The 17 startups presenting today were whittled down from 1,850 applicants, according to the accelerator. Being a member of the cohort involves six months of launch  assistance from SkyDeck, coupled with up $105,000. “In six months, you’re going to pitch on stage at demo day, to an institutional investor in your industry,” Executive Director Caroline Winnett tells TechCrunch.

Here’s a closer look at six highlights from this Demo Day.

EndoCrine

Image Credits: EndoCrine Bio, Inc.

Building on technologies developed in the stem cell research labs of UCSF, EndoCrine is looking to commercialize a better way to discover and develop drugs. Specifically, the startup is hoping to improve diabetes treatment beyond standard insulin injections.

“EndoCrine’s proprietary human stem cell-derived islet platform revolutionizes the drug discovery and development process, saving years of time and millions of dollars usually spent by pharma companies,” CEO Gopika Nair said in a statement offered to TechCrunch. “Our innovative solution opens an exciting era of personalized medicine in diabetes.”

The company says SkyDeck helped it take the earliest steps out of the lab and into startup mode.

NuPort Robotics

Image Credits: NuPort Robotics Inc.

NuPort Robotics is among the most mature of the 17 startups included here. In fact, in mid-March, the startup signed a partnership with Canadian Tire and the Ontario government, as part of a $3 million investment in an autonomous middle-mile trucking solution.

Rather than building autonomous trucking from scratch, NuPort’s solution is designed to retrofit semis with autonomous technologies.

“This results in operational cost reduction by eliminating the need to replace their existing fleet and yields a safer, more efficient and sustainable transportation system,” CEO Raghavender Sahdev tells TechCrunch.

The Hurd Co.

Image Credits: The Hurd Co.

The Hurd Co.’s goal is simple: reduce the environmental impact of clothing companies by helping to remove trees from the process. Specifically, the company creates cellulosic fiber pulp from agricultural byproducts. This is designed to bypass tree-based agrilose, which is used in the production of a wide variety of fabrics, including rayon.

“Apparel brands are scrambling for new, low-impact fabric that will allow them to meet their ambitious sustainability goals,” CEO Taylor Heisley-Cook tells TechCrunch. “We completely eliminate trees from the supply chain with a hyper-efficient process that dramatically reduces brands’ impact on the environment.”

The company says its process uses half the water and significantly less energy than standard processes. The technology was developed by Hurd’s CTO, Charles Cai.

Humm

Image Credits: Humm

I won’t lie, this is the one in the batch I have the most questions about, having seen a number of companies claim their wearables can increase memory.

Here’s what CEO Iain McIntyre has to say: “It’s ideal for activities that depend on memory, like reading, problem solving or multi-tasking. The Humm patch uses tACS (transcranial alternating stimulation) and in clinical research studies, the Humm patch saw a measurable (+~20%) improvement against placebo.”

It’s an interesting underlying technology, and the advisors — which include a number of university professors in the sciences — certainly see commercial potential. There are some lingering questions around tACS.

Quoting Scientific American from January: “The potential therapeutic effects of tACS on memory, food craving and other neural processes have been tested in dozens of studies in the past. Questions have been raised about whether this method actually exerts any meaningful changes in the brain, however.”

Definitely interested in seeing more about this one and perhaps taking it for a spin when the product ships, later this year.

Publica

As far as elevator pitches go, Publica may have the best one of the show. “Publica is Shopify for Digital Content.” Essentially, the company wants to be a direct conduit between content creators and consumers.

“Publica is a service that enables authors and content creators to have their own custom storefront to share, market and sell e-books, audiobooks and any other types of digital content with no intermediaries,” CEO Pablo Laurino tells TechCrunch. “In the era of D2C and marketplaces, Publica helps authors and content to achieve that on their own storefront, offering authors complete control over their brand and ownership of the relationships.”

The system helps creators make their own own digital storefront to sell a wide variety of products, including audiobooks and e-books. The site is already up and running, with more than 1,200 stores created by 250 clients.

Serinus Labs

Image Credits: Serinus Labs

Serinus is developing a warning system for detecting failure in lithium-ion batteries.

Per CEO, Hossain Fahad, “Battery safety is the biggest challenge in the EV industry today. Serinus Labs’ proprietary LiCANS technology provides early warning signals to prevent catastrophic battery failure in electric vehicles.”

The tech uses gas sensing to detect early traces of vented gases that occur prior to battery failure.

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CaptivateIQ raises $46M for its no-code sales commissions platform

CaptivateIQ, which has developed a no-code platform to help companies design customized sales commission plans, has raised $46 million in a Series B round led by Accel.

Existing backers Amity, S28 Capital, Sequoia and Y Combinator also participated in the financing, which brings the San Francisco-based company’s total raised to $63 million since its 2017 inception.

CaptivateIQ must be doing something right. While it is not yet profitable, the startup’s revenue has grown 600% year-over-year. To date, it has processed more than $2 billion in commissions on its platform across hundreds of enterprise customers, including Affirm, TripActions, Udemy, Intercom, Newfront Insurance and JMAC Lending.

“A big part of our growth is that we can help any company that offers a performance-based compensation plan, so we don’t have any restrictions with the types of businesses we work with,” said co-CEO Mark Schopmeyer. “We typically see conversations start with teams that have a minimum of 25 sales people, though we easily serve enterprises and public companies as well.”

The number of payees — defined as someone receiving a payout in CapitvateIQ’s system — was up four times in December 2020 from the year prior. Plus, the company had “back-to-back record months” from September through the end of the year in 2020, according to Schopmeyer.

He, co-CEO Conway Teng and CTO Hubert Wong founded CaptivateIQ after coming out of Y Combinator’s Winter 2017 cohort. 

Left to right: CaptivateIQ co-founders Hubert Wong, Mark Schopmeyer and Conway Teng

Left to right: CaptivateIQ co-founders Hubert Wong, Mark Schopmeyer and Conway Teng. Image Credits: CaptivateIQ

The company touts its SaaS platform as a combination of the familiarity of spreadsheets with the scalability and performance of software, so that users can configure any commission plan “entirely on their own,” according to Teng. 

“Calculating commissions is really complicated and mission-critical — think of it like a very complicated form of payroll — each company has a unique commission plan that involves a lot more calculations and data than your typical salary payroll math,” Teng said. “Also, in recent years, companies have access to more data than ever, giving them room to incentive employees on more performance metrics.” 

Today, CaptivateIQ has 90 employees, more than triple what it did one year ago.

In 2020, the startup saw a bump in the number of non-high-technology companies buying its software, and as a result, CaptivateIQ is going to increase its efforts into those other verticals, according to Teng. So far, it has found success in particular in financial services, manufacturing and business services, among other sectors.

The pandemic served as a tailwind to its business. Sales teams generally rely on in-person interactions to stay productive, Schopmeyer points out. Without those activities over the past year, “having the right incentives in place became ever more critical as companies required new ways to motivate teams during the shift to remote work.”

“We saw our product usage skyrocket at the beginning of the pandemic as businesses quickly adjusted incentives, team quotas, SPIFs and other components of their comp plans to stay competitive,” he said. 

The company plans to use its new capital to improve upon the user experience. Specifically, Teng said, it plans to introduce “more powerful data transformations, a richer set of formulas and off-the-shelf templates.”

Another goal is to automate and streamline the commissions process from beginning to end, he added. The startup is expanding its data integrations to support “all major data systems” and introducing new dashboarding capabilities. It’s also enhancing existing collaboration workflows around approvals, inquiries and contracts.

Looking ahead, CaptivateIQ is exploring the potential of applying its technology to solve for use cases outside the world of commissions — something that it says its customers are already doing.

“It’s exciting to see what people have been building, and we’re looking forward to enabling new solutions as we continue to release more of our core technology platform,” Teng said.

Accel Partner Ben Fletcher said the pain point of calculating and reporting sales commissions kept coming up among portfolio companies, with CaptivateIQ frequently referenced. Those companies, he said, tried more enterprise-grade solutions — “spending hundreds of thousands on implementation to ultimately find that their products did not work.” They also tried other newer tools that also just didn’t work well.

“As we dug in and talked with more and more customers, it was abundantly clear — CaptivateIQ was the best product in the space,” Fletcher said.

Besides ease of use, the fact that CaptivateIQ is a no-code tool, is a big deal to Accel.

“Similar to UIPath, Webflow, and Ada, CaptivateIQ is able to bring the power of customer development and automation to an easy to use, drag-and-drop product,” Fletcher said. 

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Authentic Artists is building virtual, AI-powered musicians

Chris McGarry, who previously led music integration at Facebook’s Oculus, is taking a new approach to bringing music into the virtual world with his startup Authentic Artists.

McGarry pointed to virtual celebrities like Lil Miquela and virtual concerts like Travis Scott’s giant event in Fortnite as setting the stage for Authentic Artists. In a sense, the startup represents a combination of those ideas, creating virtual musicians who perform their own concerts — initially in Twitch — and can respond to audience requests.

“We are very intentionally not trying to create a digital facsimile of what already exists,” he said. “We want to use new tools to create new art, new experiences, new culture. The appeal is that these artists can really be vehicles for collaboration with the audience, so that [audience members] can selectively shape the live show.”

In fact, Authentic Artists has already held some test concerts on Twitch, and McGarry said the team was “frankly, sort of blown away by the response,” with average watch time of 35 minutes.

It will be unveiling its next generation of virtual artists in Twitch concerts starting on April 14, co-hosted by (human) Twitch streamers, who will introduce the concept to audiences — though McGarry said there’s potential for more collaboration between virtual and human stars in the future.

There are a number of different pieces to the Authentic Artists platform, working together to animate a virtual musician, generate their music and allow them to respond to audience feedback, whether that’s increasing the intensity of a song, decreasing the tempo or fast-forwarding to the next song.

“Music is the lifeblood of our vision, and accordingly, we’ve invested significantly in the core audio engine,” McGarry said. He emphasized that the platform is not simply recombining music loops composed by humans, but rather generating music on its own: “We want [our virtual artists] to have autonomy, we want them to be real.”

It sounds like the team is still putting the final touches on the new artists, so I didn’t get to see a full concert experience. Instead, McGarry and his team presented renderings of these artists (including a half-human cyborg and a giant iguana) and their virtual venues, and they demonstrated the music engine, creating new compositions on-the-fly while adjusting different parameters. As McGarry put it, “These are all original compositions, generated and produced as we sit here, with no manual intervention.”

Authentic Artists is backed by investors including OVO Fund, James Murdoch’s Lupa Systems, Mixi Group and Mike Shinoda of Linkin Park. McGarry said he’s currently more focused on finding product-market fit than on the business model, but he sees opportunities to make money through avenues such as branded music and decentralized finance/NFTs in the future.

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Swyft raises $17.5 million to bring same-day delivery to all the retailers that aren’t Amazon

Thanks to major players like Amazon and Walmart, we’ve become accustomed to next- or same-day delivery. But the pandemic has also renewed our interest in buying from smaller businesses and retailers.

Swyft, a company that has just raised $17.5 million in a Series A, helps retailers of any size provide affordable same-day delivery. The round was co-led by Inovia Capital and Forerunner Ventures, with participation from Shopify and existing investors Golden Ventures and Trucks VC.

Swyft is a marketplace, connecting a network of shipping carriers with vendors. But the company also provides software to those carriers to make them more efficient, and turns them into a vast network that allows them to pick up more inventory without adding to their infrastructure.

In other words, several regional carriers may play a part in delivering a parcel shipped via Swyft without making any big changes to their original routes or adding new drivers, trucks, etc.

To date, major players in both shipping and retail have dominated this space, thanks in large part to their ability to deliver quickly. Swyft is looking to amass an army, for lack of a better term, comprised of all of the smaller players, including mom and pop retailers and vendors as well as smaller, regional carriers. Banded together through software, these carriers and retailers can match the scale and influence of the behemoths without spending a fortune.

Swyft was co-founded by Aadil Kazmi (CEO), Zeeshan Hamid (head of Engineering) and Maraz Rahman (head of Sales). Kazmi and Hamid both spent their careers at Amazon, working on data and last-mile operations for the behemoth. Rahman was an early employee at a YC-backed proptech startup.

The trio started asking themselves early last year why retailers weren’t able to offer same-day delivery and chose to tackle the gap they discovered.

The key ingredient to Swyft is not its aggregation of couriers, but the software it provides to them. Because Swyft is increasing demand for these carriers, it also needs to make them more efficient. The back-end software allows carriers to digitize or automate a good deal of what they’re traditionally doing by hand.

Kazmi says that Swyft is able to come in anywhere between 25-30% cheaper than the incumbent option.

“I don’t know what percent of your purchases are from Amazon, but for me it’s like 150%,” said Eurie Kim. “I’d prefer to buy elsewhere with the pandemic, and support local and independent brands, but Amazon’s trained us all to have fast and free shipping. It feels like an opportunity where the consumer experience is really lacking and the burden on merchants and retailers is extremely heavy.”

Swyft currently has 16 full-time employees; 12% percent are female and 75% are people of color, according to the company.

Since April 2020, Swyft has facilitated the delivery of more than 180,000 packages, and expanded gross margin from 78% to 82%, thanks in large part to revenue from the software side of the business and a zero-asset model.

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Pathlight, a performance management tool for customer-facing teams and the individuals in them, raises $25M

The longer we continue to work with either all or part of our teams in remote, out-of-physical-office environments, the more imperative it becomes for those teams to have some tools in place to keep the channels of communication and management open, and for the individuals in those teams to have a sense of how well they are performing. Today, one of the startups that provides a team productivity app with that in mind is announcing a round of funding to fuel its growth.

Pathlight, which has built a performance management platform for customer-facing teams — sales, field service and support — to help managers and employees themselves track and analyze how they are doing, to coach them when and where it’s needed and to communicate updates and more, has picked up $25 million — money that it will be using to continue growing its customer base and the functionality across its app.

The funding is being led by Insight Partners, with previous backers Kleiner Perkins and Quiet Capital also participating, alongside Uncorrelated Ventures; Jeremy Stoppelman, CEO of Yelp; David Glazer, CFO of Palantir; and Michael Ovitz, co-founder of CAA and owner of Broad Beach Ventures. Pathlight has now raised $35 million.

Pathlight today provides users with a range of tools to visualize team and individual performance across various parameters set by managers, using data that teams integrate from other platforms like Salesforce, Zendesk and Outreach, among others.

Using that data and specific metrics for the job in question, managers can then initiate conversations with individuals to focus on specific areas where things need attention, and provide some coaching to help fix it. It can also be used to provide team-wide updates and encouragement, which sits alongside whatever other tools a person might use in their daily customer-facing work.

Since launching in March 2020, the startup has picked up good traction, with customers including Twilio, Earnin, Greenhouse and CLEAR. But perhaps even more importantly, the pandemic and resulting switch to remote work has underscored how necessary tools like Pathlight’s have become: The startup says that engagement on its platform has shot up 300% in the last 12 months.

Alexander Kvamme, the CEO of Pathlight, said that he first became aware of the challenges of communicating across customer-facing teams, and having transparency on how they are doing as individuals and as a group, when he was at Yelp. Yelp had acquired his startup, reservations service SeatMe, and used the acquisition to build and run Yelp Reservations.

He was quick to realize that there weren’t really effective tools for him to see how individuals in the sales team were doing, how they were doing compared to goals the company wanted to achieve and based on the sales data they already had in other systems, how to work more effectively with people to communicate when something needed changing, and how to tailor all that in line with new variations in the formula — in their case, how to sell new products like a reservations service alongside advertising and other Yelp services for businesses.

“Whether it’s five or 3,000 people, the problem doesn’t go away,” he said. “Everyone uses their own systems, and it hurts front-line employees when they don’t know how they are doing, or don’t get recognition when they are doing well, or don’t get coaching when they are not. Our thesis was that if software is eating the world, and you as a company are buying more software and analytics, over time managers will be more like data analysts. So we are providing a way for managers to be more data-driven.”

Five years down the line, Kvamme got the bug again to start a company and decided to return to that problem, teaming up with co-founder Trey Doig, the engineer who designed SeatMe and then turned it into Yelp Reservations and is now Pathlight’s CTO.

As they see it, the challenge has still not really been addressed. That’s not to say that there are not a number of companies — competitors to Pathlight — looking to fill that gap as well. Another people management platform called Lattice last year picked up $45 million  (I’m guessing it will be raising money again around about now); HubSpot, Zoho, SalesLoft and a number of others also are taking different approaches to the same challenge: front-line customer-facing people spend the majority of their time and attention on interacting with people, and so there need to be better tools in place to help them figure out how to make that communication more effective, figure out what is working and what is not.

And all of this, of course, is not at all new: It’s not like we all woke up one day and suddenly wanted to know how we are doing at work, or managers suddenly felt they needed to communicate with staff.

What has changed, however, is how we work: Many of us have not seen the inside of our offices for more than a year at this point, and for a large proportion of us, we may never return again, or if we do it will be under different circumstances.

All of this means that some of the more traditional metrics and indicators of our performance, praising, management relationships and learning from teammates simply is not there anymore.

In customer-facing areas like sales, support and field service, that lack of contact may be even more acute, since many of the teams working in these environments have long relied on huddles and communication throughout the day, week and month to continuously tweak work and improve it. So while tools like Pathlight’s will be useful as data analytics provision for teams regardless of how we work, it can be argued that they are even more important right now.

“I think people have started to realize that if you can empower front line to be more independent, your numbers will go up and do better,” Kvamme said.

This is part of what went into the investment decision made here.

“With the acceleration of digital transformation across the enterprise, it’s not enough to rethink the way we work — we must also rethink the way we manage,” said Jeff Lieberman, MD at Insight Partners. “Pathlight is ushering in a new age of data-driven management, an ethos that we believe every enterprise will need to embrace — quickly. We are excited to partner with the Pathlight team as they bring their powerful platform to companies across the world.”

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Apple shares more details about its imminent App Tracking Transparency feature

Apple is sharing more details today about its upcoming App Tracking Transparency feature, which will allow users to control, on an app-by-app level, whether their data is shared for ad-targeting purposes.

In a sense, anyone using the current version of iOS can see App Tracking Transparency in action, since iOS already includes a Tracking menu in the Privacy settings, and some apps have already started asking users for permission to track them.

But when iOS 14.5 (currently in developer beta) is released to the general public sometime in early spring, Apple will actually start enforcing its new rules, meaning that iPhone users will probably start seeing a lot more requests. Those requests will appear at various points during the usage of an app, but they’ll all carry a standardized message asking whether the app can “track your activity across other companies’ apps and websites,” followed by a customized explanation from the developer.

Once an app has asked for this permission, it will also show up in the Tracking menu, where users can toggle app tracking on and off at any time. They also can enable app tracking across all apps or opt out of these requests entirely with a single toggle.

One point worth emphasizing — something already stated on Apple’s developer website but not entirely clear in media reports (including our own) — is that these rules aren’t limited to the IDFA identifier. Yes, IDFA is what Apple controls directly, but a company spokesperson said that when a user opts out of tracking, Apple will also expect developers to stop using any other identifiers (such as hashed email addresses) to track users for ad targeting purposes, and not to share that information with data brokers.

This does not, however, stop developers from tracking users across multiple apps if all those apps are operated by a single company.

The Apple spokesperson also said that Apple’s own apps will abide by these rules — you won’t see any requests from Apple, however, since it doesn’t track users across third-party apps for ad targeting purposes. (As previously noted, there’s a separate Personalized Ads option that determines whether Apple can use its own first-party data to target ads.)

Facebook has been particularly vocal in criticizing the change, arguing that this will hurt small businesses who use targeting to run effective ad campaigns, and that the change benefits Apple’s bottom line.

Apple has pushed back against criticism in privacy-focused speeches, as well as in a report called A Day in the Life of Your Data, which lays out how users are actually tracked and targeted. In fact, the report has just been updated with more information about ad auctions, ad attribution and Apple’s own advertising products — SKAdNetwork, which tracks app installs after ads are viewed, and Private Click Measurement, which tracks how ads drive users to websites (but uses on-device data processing).

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Blue dot raises $32M for AI that helps businesses manage their tax accounting

Artificial intelligence has become a fundamental cornerstone of how a lot of business software works, providing a useful boost in reading, understanding and using the often-fragmented trove of data that organizations generate these days. In the latest development, an Israeli startup called Blue dot, which uses AI to help companies handle their tax accounting, is announcing $32 million in funding to continue its growth, specifically addressing the demand from companies for more user-friendly tools to help read and correctly itemize expenses for tax purposes.

“The tax sector is very complicated, and we are playing in a very large space, but it’s a huge revolution,” Blue dot’s CEO and co-founder Isaac Saft said in an interview. “Business and enterprise accounting is just not going to look the same in the future as it does today.”

The funding is being led by Ibex Investors in partnership with Lutetia Technology Partners, with past investors La Maison Partners, Viola and Target Global also contributing. Blue dot rebranded only last week from its original name, VATBox (part of the funding will be used to help Blue dot move deeper into the U.S. market, where the concept of VAT is not quite so ubiquitous: there is no national sales tax and states determine the rates themselves).

PitchBook notes that under its previous name, the startup last raised money in 2017, a $20 million Series B led by Viola at a $120 million post-money valuation.

While Blue dot is not disclosing valuation today, it’s likely to be significantly higher than this based on some of its engagements. In addition to customers like Amazon, tobacco giant BAT and Dell, it also has a partnership with one of the bigger names in expense accounting, SAP Concur, which uses Blue dot to power its expense data entry tool to automatically read charges and figure out how to itemize them so that employees or accountants don’t need to go through the pain of that themselves.

As Saft describes it, part of what is propelling his company’s business is the bigger trend of consumerization and the role that it has played in enterprise services: the working world has picked up a lot of technology tools, led by the smartphone, to help them organize their personal lives, and a lot of what they are being “served” through technology is increasingly personalized with lower barriers of entry, whether its on e-commerce sites, entertainment or social media. In the working world, people can often be frustrated as a result with how much work something like expenses can involve — a process that gets ever more complicated the more strict tax regimes become.

Blue dot’s approach is to essentially view the tax accounting process as something that can be improved with AI to make it easier for people to use — whether those people are workers itemizing their expenses, or accountants auditing them and running those through even bigger accounting processes. With a machine learning system that both takes into account a company’s own internal compliance and company policies, and the wider tax and regulatory framework, Blue dot helps “read” an expense and figure out how to notate it, how much tax should be accounted and where, and so on.

This is especially important as the process of entering and managing expenses gets pushed out to the people spending the money, rather than dedicated accountants handling that work on their behalf. An awareness of how modern offices are functioning today and evolving is one reason why investors were interested here.

“We believe Blue dot can change the way organizations worldwide manage accounting and its tax implications for their expenses,” Gal Gitter, a partner at Ibex, said in a statement. “There’s been a major market shift away from centralization of enterprise functions, including procurement. As that accelerates, more companies will be looking for ways to replace costly and complex manual processes with digital, automated solutions that use data and AI to essentially enable transactions to report themselves, which Blue dot delivers.”

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Berlin’s Bryter raises $66M to take its no-code tools for enterprises to the US

No-code startups continue to see a lot of traction among enterprises, where employees — strictly speaking, non-technical, but still using software every day — are getting hands-on and building apps to take on some of the more repetitive aspects of their jobs, the so-called “citizen coders” of the working world.

And in one of the latest developments, Bryter — an AI-based no-code startup that has built a platforms used by some 100 global enterprises to date across some 2,000 business applications and workflows — is announcing a new round of funding to double down on that opportunity. The Berlin-based company has closed a Series B of $66 million, money that it will be investing into its platform and expanding in the U.S. out of a New York office it opened last year. The funding comes on the heels of seeing a lot of demand for its tools, CEO and co-founder Michael Grupp said in an interview.

“It was a great year for low-code and no-code platforms,” said Grupp, who co-founded the company with Micha-Manuel Bues and Michael Hübl. “What everyone has realized is that most people don’t actually care about the tech. They only care about the use cases. They want to get things done.” Customers using the service include the likes of McDonald’s, Telefónica, PwC, KPMG and Deloitte in Europe, as well as banks, healthcare and industrial enterprises.

Tiger Global is leading this round, with previous backers Accel, Dawn Capital, Notion Capital and Cavalry Ventures also participating, along with a number of individual backers (they include Amit Agarwal, CPO of Datadog; Lars Björk, former CEO of Qlik; Ulf Zetterberg, founder and CEO of Seal Software; and former ServiceNow global SVP James Fitzgerald). The valuation is not being disclosed; Bryter has raised around $90 million to date.

Accel and Dawn co-led Bryter’s Series A of $16 million less than a year ago, in June 2020, a rapid funding pace that underscores both interest in the no-code/low-code space — Bryter’s enterprise customer base has doubled from 50 since then — and the fact that startups in it are striking while the iron is hot.

Bryter’s not the only one: Airtable, Genesis, Rows, Creatio and Ushur are among the many startups building “hands-on tech creation for non-techie people” that have raised money in the last several months.

Automation has been the bigger trend that has propelled a lot of this activity. Knowledge workers spend most of their time these days in apps — a state of affairs that pre-dates the COVID-19 pandemic, but has definitely been furthered throughout it. While some of that work still requires manual involvement and evaluation from those workers, software has automated large swathes of those jobs.

RPA — robotic process automation, where companies like UiPath, Automation Anywhere and Blue Prism have taken a big lead — has accounted for a significant chunk of that activity, especially when it comes to reading forms and lots of data entry. But there remains a lot of other transactions and activities within specific apps where RPA is typically not used (not yet at least!). And this is where non-tech workers are finding that no-code tools like Bryter, which use artificial intelligence to deliver more personalised, yet scalable, automation, can play a very useful role.

“We sit on top of RPA in many cases,” said Grupp.

The company says that business functions where its platform has been implemented include compliance, legal, tax, privacy and security, procurement, administration and HR, and the kinds of features that are being built include virtual assistants, chatbots, interactive self-service tools and more.

These don’t replace people as such, but cut down the time they need to spend in specific tasks to process and handle information within them, and could in theory also be used to build tools for customers to interact with services more easily, cutting down on the amount of time that agents are getting details and handling engagements.

That scalability and the rapid customer up-take from a pool of users that extends beyond tech early adopters are part of what attracted the funding.

“Bryter has all the characteristics of a top-tier software company: high quality product that solves a real customer pain point, a large market opportunity and a world-class founding team,” said John Curtius, a partner at Tiger Global, in a statement. “The feedback from Bryter’s customers was resoundingly positive in our research, and we are excited to see the company reach new heights over the coming years.”

“Bryter has seen explosive growth over the last year, signing landmark customers across a large number of sectors and use cases. This does not come as a surprise. In the pandemic-affected world, digitalisation is no longer a nice to have, it is an imperative,” added Evgenia Plotnikova, a partner at Dawn Capital.

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Signal tests payments in the UK using MobileCoin

Encrypted chat app Signal is adding payments to the services it provides, a long-expected move and one the company is taking its time on. A U.K.-only beta program will allow users to trade the cryptocurrency MobileCoin quickly, easily, and most importantly, privately.

If you’re in the U.K., or have some way to appear to be, you’ll notice a new Signal Payments feature in the app when you update. All you need to do to use it is link a MobileCoin wallet after you buy some on the cryptocurrency exchange FTX, the only one that lists it right now.

Once you link up, you’ll be able to instantly send MOB to anyone else with a linked wallet, pretty much as easily as you’d send a chat. (No word on when the beta will expand to other countries or currencies.)

Just as Signal doesn’t have any kind of access to the messages you send or calls you make, your payments are totally private. MobileCoin, which Signal has been working with for a couple years now, was built from the ground up for speed and privacy, using a zero-knowledge proof system and other innovations to make it as easy as Venmo but as secure as … well, Signal. You can read more about their approach in this paper (PDF).

MobileCoin just snagged a little over $11 million in funding last month as rumors swirled that this integration was nearing readiness. Further whispers propelled the value of MOB into the stratosphere as well, nice for those holding it but not for people who want to use it to pay someone back for a meal. All of a sudden you’ve given your friend a Benjamin (or perhaps now, in the U.K., a Turing) for no good reason, or that the sandwich has depreciated precipitously since lunchtime.

There’s no reason you have to hold the currency, of course, but swapping it for stable or fiat currencies every time seems a chore. Speaking to Wired, Signal co-founder Moxie Marlinspike envisioned an automatic trade-out system, though he is rarely so free with information like that if it is something under active development.

While there is some risk that getting involved with cryptocurrency, with the field’s mixed reputation, may dilute or pollute the goodwill Signal has developed as a secure and disinterested service provider, the team there seems to think it’s inevitable. After all, if popular payment services are being monitored the same way your email and social media are, perhaps we ought to nip this one in the bud and go end-to-end encrypted as quickly as possible.

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Esri brings its flagship ArcGIS platform to Kubernetes

Esri, the geographic information system (GIS), mapping and spatial analytics company, is hosting its (virtual) developer summit today. Unsurprisingly, it is making a couple of major announcements at the event that range from a new design system and improved JavaScript APIs to support for running ArcGIS Enterprise in containers on Kubernetes.

The Kubernetes project was a major undertaking for the company, Esri Product Managers Trevor Seaton and Philip Heede told me. Traditionally, like so many similar products, ArcGIS was architected to be installed on physical boxes, virtual machines or cloud-hosted VMs. And while it doesn’t really matter to end-users where the software runs, containerizing the application means that it is far easier for businesses to scale their systems up or down as needed.

Esri ArcGIS Enterprise on Kubernetes deployment

Esri ArcGIS Enterprise on Kubernetes deployment. Image Credits: Esri

“We have a lot of customers — especially some of the larger customers — that run very complex questions,” Seaton explained. “And sometimes it’s unpredictable. They might be responding to seasonal events or business events or economic events, and they need to understand not only what’s going on in the world, but also respond to their many users from outside the organization coming in and asking questions of the systems that they put in place using ArcGIS. And that unpredictable demand is one of the key benefits of Kubernetes.”

Deploying Esri ArcGIS Enterprise on Kubernetes

Deploying Esri ArcGIS Enterprise on Kubernetes. Image Credits: Esri

The team could have chosen to go the easy route and put a wrapper around its existing tools to containerize them and call it a day, but as Seaton noted, Esri used this opportunity to re-architect its tools and break it down into microservices.

“It’s taken us a while because we took three or four big applications that together make up [ArcGIS] Enterprise,” he said. “And we broke those apart into a much larger set of microservices. That allows us to containerize specific services and add a lot of high availability and resilience to the system without adding a lot of complexity for the administrators — in fact, we’re reducing the complexity as we do that and all of that gets installed in one single deployment script.”

While Kubernetes simplifies a lot of the management experience, a lot of companies that use ArcGIS aren’t yet familiar with it. And as Seaton and Heede noted, the company isn’t forcing anyone onto this platform. It will continue to support Windows and Linux just like before. Heede also stressed that it’s still unusual — especially in this industry — to see a complex, fully integrated system like ArcGIS being delivered in the form of microservices and multiple containers that its customers then run on their own infrastructure.

Image Credits: Esri

In addition to the Kubernetes announcement, Esri also today announced new JavaScript APIs that make it easier for developers to create applications that bring together Esri’s server-side technology and the scalability of doing much of the analysis on the client-side. Back in the day, Esri would support tools like Microsoft’s Silverlight and Adobe/Apache Flex for building rich web-based applications. “Now, we’re really focusing on a single web development technology and the toolset around that,” Esri product manager Julie Powell told me.

A bit later this month, Esri also plans to launch its new design system to make it easier and faster for developers to create clean and consistent user interfaces. This design system will launch April 22, but the company already provided a bit of a teaser today. As Powell noted, the challenge for Esri is that its design system has to help the company’s partners put their own style and branding on top of the maps and data they get from the ArcGIS ecosystem.

 

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