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ServiceNow adds new no-code capabilities

Published March 11, 2021

As we’ve made our way through this pandemic, it has forced businesses to rethink and accelerate trends. One such trend is the movement to no-code tools to allow line-of-business users to create apps and workflows without engineering help. To help answer that demand, ServiceNow released a couple of new tools today as part of their latest release.

Dave Wright, the chief innovation officer at ServiceNow, says that COVID has forced more teams to work in a distributed fashion, and that has in turn has advanced the idea of putting software building into the hands of every employee.

“So because people haven’t had the same support networks and are distributed, you need to be able to produce software that has a consumer grade feel to it. And if you could get that in place, then you can get people to use the system. If you get people to use the system, then you start to get better employee productivity and employee engagement,” Wright explained.

This has typically revolved around the three main areas of focus on the ServiceNow platform — customer service, IT and HR — but in order to step outside those three categories, the company has decided to develop a new area called Creator Workflows, which are designed to help workers build new workflows suited to their needs.

Low code/no code is hot

The company has come up with a couple of new tools to help these Creators: AppEngine Studio and AppEngine Templates, which work together to help these folks build these no-code workflows wherever they work across an organization.

AppEngine studio provides the main development environment where users can drag and drop the components they need to build workflows that make sense for them. The templates take that ease of use a step further by providing a framework for some common tasks.

The new release also incorporates a couple of recent acquisitions: Loom Systems and Attivio. The company has taken the latter and repurposed it to be a platform-wide search tool called AI Search.

“It allows you to deliver contextualized consumer grade results. So it means that we can personalize the results that you get from a search back to you so that it’s more relevant to you and more focused on giving you that context that you really need to make sure you get actionable information,” he said.

Another company that they purchased was Loom Systems, which gave the company an AIOps component and the ability to inject that AI across the platform. Gab Menachem, who was CEO and co-founder at Loom prior to the acquisition, says the process of becoming part of ServiceNow has been smooth.

“Vendors in this space find themselves kind of giving customers a science project. In ServiceNow the whole focus of this year has been to incorporate [Loom] into the workflow and make work flow naturally, so that employee productivity would be boosted, and the engagement will be high. And that’s what we focus on, and I think it was a really easy transition into a big company because it just made all of our customers a lot happier,” Menachem said.

This new tooling is available starting today.

Bill McDermott takes reins as ServiceNow CEO sooner than expected with new CFO

Google Cloud launches a new support option for mission critical workloads

Published March 11, 2021

Google Cloud today announced the launch of a new support option for its Premium Support customers that run mission-critical services on its platform. The new service, imaginatively dubbed Mission Critical Services (MCS), brings Google’s own experience with Site Reliability Engineering to its customers. This is not Google completely taking over the management of these services, though. Instead, the company describes it as a “consultative offering in which we partner with you on a journey toward readiness.”

Initially, Google will work with its customers to improve — or develop — the architecture of their apps and help them instrument the right monitoring systems and controls, as well as help them set and raise their service-level objectives (a key feature in the Site Reliability Engineering philosophy).

Later, Google will also provide ongoing check-ins with its engineers and walk customers through tune-ups architecture reviews. “Our highest tier of engineers will have deep familiarity with your workloads, allowing us to monitor, prevent, and mitigate impacts quickly, delivering the fastest response in the industry. For example, if you have any issues–24-hours-a-day, seven-days-a-week–we’ll spin up a live war room with our experts within five minutes,” Google Cloud’s VP for Customer Experience, John Jester, explains in today’s announcement.

This new offering is another example of how Google Cloud is trying to differentiate itself from the rest of the large cloud providers. Its emphasis today is on providing the high-touch service experiences that were long missing from its platform, with a clear emphasis on the needs of large enterprise customers. That’s what Thomas Kurian promised to do when he became the organization’s CEO and he’s clearly following through.

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Chatbot startup Heyday raises $5.1M

Published March 10, 2021

Montreal-based Heyday announced today that it has raised $6.5 million Canadian ($5.1 million in US dollars) in additional seed funding.

Co-founder and CEO Steve Desjarlais told me that the startup’s goal is to allow retailers to support more automation and more personalization in their online customer interactions, while co-founder and CMO Etienne Merineau described it as an “all-in-one unified customer messaging platform.”

So whether a customer is sending a message from Facebook Messenger, WhatsApp and Google’s Business Messages or just via email, Heyday brings all that communication together in one dashboard. It then uses artificial intelligence to determine whether it’s a customer service or sales-related interaction, and it automates basic responses when possible.

Heyday chatbots can provide order updates or even recommend products (it integrates with Salesforce, Shopify, Magento, Lightspeed and PrestaShop), then route the conversation to a human team member when necessary.

There are other platforms that combine customer service and sales, but at the same time, Merineau said it’s important to treat the two categories as distinct and trust that a good service experience will lead to sales in the feature.

Image Credits: Heyday

“We believe that helping is the new selling,” he said.

Desjarlais added, “We’re really against the ticket ID system. A customer is not a ticket …
I truly believe that every single customer is a relationship with a brand that needs to be nurtured over time and that will give more value to the brand over time.”

Heyday was founded in 2017 and says that over the past two quarters, it has doubled recurring revenue. Customers include French sporting good company Decathlon, Danish fashion house Bestseller to food and consumer product brand Dannon — Merineau noted that the platform was “bilingual out of the box” and has seen strong international growth.

“Retailers who believe that [the changes brought about by] COVID-19 are temporary are in the wrong mindset,” he said. “The new mantra of future-forward brands is ‘adapt or die.’ … Brands obviously want to delvier great service, but they care about the bottom line. We help them kill two birds with one stone.”

The startup had previously raised $2 million Canadian, according to Crunchbase. This new round comes from existing investors Innovobot and Desjardins Capital. Merineau said the money will help Heyday “double down on the U.S. and scale.”

‘Headless’ e-commerce platform Fabric raises $43M

Could Marc Benioff be the next CEO to move to executive chairman?

Published March 10, 2021

Last month Jeff Bezos announced he would step down as CEO of Amazon later this year, moving into the executive chairman role, while passing the baton to AWS CEO Andy Jassy. Could Marc Benioff, co-founder, chairman and CEO at Salesforce be the next big-name executive to make a similar move?

A Reuter’s story published on Monday suggested that could be the case. Citing unnamed sources, the story indicated that Benioff’s CEO exit could happen this year. Further those same sources suggested that current Salesforce president and COO Bret Taylor is the likely heir apparent.

We wrote a story at the end of last year speculating on possible successors to Benioff, were he to step away from the CEO role. There were a number of worthy candidates, several of whom, like Taylor, came to the company via an acquisition. All the same, we thought that Taylor seemed to be the most likely candidate to replace Benioff.

We asked Salesforce for a comment on the Reuter’s story. A company spokesperson told us that the company doesn’t comment on rumors or speculation.

While the entire scenario fits firmly in the rumor and speculation column, it is not entirely unlikely either. What would it mean if Benioff stepped away and what if Taylor was truly the next in line? And how would that swap compare with the Bezos decision were it to happen?

Similar yet different

Salesforce and Amazon are both companies founded in the 1990s, each looking to shake up its industry.

For Amazon, it was changing the way goods (starting with books) were bought and sold. And for Benioff the goal was changing the way software was sold. Bezos famously founded his company in his garage. Benioff built his in a rented apartment. From these humble beginnings both have built iconic companies and accumulated enormous wealth. You could understand why either could be ready to step away from the daily grind of running a company after all these years.

Bezos announced that veteran executive Andy Jassy, who runs the company’s cloud arm, would be his replacement when the handoff comes. Jassy knows the organization’s priority mix as he’s been working at the company for more than two decades. He’s locked into the culture and helped take AWS from idea to $50 billion juggernaut.

With a $50B run rate in reach, can anyone stop AWS?

While Benioff hasn’t made any actual firm pronouncement, we have seen Bret Taylor — who joined the company in 2016 when Salesforce purchased his startup Quip for $750 million — move quickly up the ladder.

Laurie McCabe, co-founder and analyst at SMB Group, who has been following Salesforce since its earliest days, says that if Benioff were to leave, he would obviously leave big shoes to fill. But she agreed that everything seems to point to Taylor as his successor should that happen.

“Salesforce has been grooming Taylor for awhile. He has some stellar credentials both at Salesforce, his own start-up, Quip, that Salesforce acquired, and at Facebook. There’s no doubt in my mind he can lead Salesforce forward, but he’ll bring a different more low-key style to the role. And I’m sure Benioff will stay very involved […],” McCabe said.

Two different situations

Brent Leary, founder and principal analyst at CRM Essentials says that while he believes Taylor could be chosen as Benioff’s successor, and would be qualified to lead the company, he’s taken a very different path from Jassy.

“I think Benioff moving on could be different from Bezos in the sense that Jassy has been at Amazon for over 20 years and was there to basically see and be part of most of the story. […] But if Taylor were to succeed Benioff there’s not as much [history] at Salesforce with him not being on board until the Quip acquisition in 2016,” Leary said.

Leary wonders if this relatively short history with the company could create some political friction in the organization if he were chosen to succeed Benioff. “I’m not saying that this would happen, but choosing one of the many possible heirs that have come via a number of high profile acquisitions could possibly lead to high level turnover from those not picked to succeed Benioff,” he said.

But Holger Mueller, an analyst at Constellation Research says that if you look at the range of candidates available, he believes that Taylor would be the best choice. “I don’t expect any issue because there is no one with a similar or even better background, which is when there are problems — that or when people are in an open competition as it used to be at GE,” he said.

We don’t know for sure what the final outcome will be, but if Benioff does decide to join Bezos and takes the executive chairman mantle at the company, it makes sense that the person to replace him will be Taylor. But for now, it remains in the realm of speculation, and we’ll just to wait and see if that’s what comes to pass.

Salesforce has built a deep bench of executive talent via acquisition

Superpowered lets you see your schedule and join meetings from the Mac menu bar

Published March 10, 2021

A newly launched Mac app called Superpowered aims to make it easier to stay on top of all your Zoom calls and Google Meets, without having to scramble to find the meeting link in your inbox or calendar app at the last minute. Instead of relying on calendar reminders, Superpowered offers a notification inbox for the Mac menu bar that alerts you to online meetings just before they start, which you can then join with a click of a button.

To use Superpowered, you first download the app then authorize it to access to your Google Calendar. The app currently works with any Google account, including G Suite, as well as your subscribed calendars.

Once connected, Superpowered pulls all your events into the menu bar, which you can view at any time throughout the day with a click or by using the keyboard shortcut Command+Y.

When you have a meeting coming up, Superpowered will display a drop-down notification to alert you, or you can opt for a more subtle halo effect instead to have it get your attention. You can also configure other preferences — like whether you want a chime to sound, how far in advance you want to be alerted, whether you want a meeting reminder as text to appear in the menu bar ahead of the meeting and so on.

When it’s time for the meeting, all you have to do is click the button it displays to join your Zoom call or Google Meet. The solution is simple, but effective. The startup plans to add support for more integrations going forward, including Microsoft Teams, Cisco WebEx and others.

The idea for the app comes from four computer science and software engineering students from the University of Waterloo, who previously interned at tech companies like Google, Facebook, Asana and Spotify.

Team photo. Image Credits: Superpowered

Wanting to build a startup of their own, the team applied to the accelerator Y Combinator with an idea to build a lecture platform for professors. But they soon faced issues in keeping up with their own calendar appointments as they began to conduct user research interviews.

“We were struggling to keep up with each other’s calendars and balance all these meetings throughout the day,” explains Superpowered co-founder Jordan Dearsley, who built the service alongside teammates Nikhil Gupta, Ibrahim Irfan and Nick Yang. “We would be at lunch and be like, ‘Oh shoot, we have a meeting now — I have to run!’ or just completely miss it altogether,” he says.

Irfan had the idea to just put a button in the Mac menu bar to make it easier to join Zoom meetings and soon the team pivoted to work on Superpowered instead.

The product itself is very new. Development work began roughly two months ago and Superpowered opened up to users just last month — a quick pace that Dearsley says was possible because three of the four team members are engineers, and the other, Yang, is the designer.

Image Credits: Superpowered

Although it’s a paid product offered at $10 per month, Superpowered already has hundreds of users who are interacting with the app, on average, 10 times per day. Busier users, like product managers, are clicking on Superpowered as many as 20 to 40 times per day — an indication that it’s found a place in users’ workflows. In the month since its launch, the app has connected users with over 10,000 online meetings, the company says.

Superpowered is not the first to add calendar appointments to the Mac’s menu bar. It competes with a range of products, like MeetingBar, Meeter, Next Meeting and others. But users have been responding to Superpowered’s sleek, clean design.

The company also has a vision for the product’s future that extends beyond meetings. After solving this particular pain point, Superpowered plans to broaden its scope to fix other annoyances for knowledge workers — like Slack notifications, for example.

“It’s really annoying to be pinged all the time while I’m coding … and I don’t know if it’s something that’s worth seeing because Slack doesn’t really give me those controls or ability to peek,” explains Dearsley. Meanwhile, Mac’s built-in Notification Center isn’t smart enough to show you just those items that you really need to know about.

To address this, the team is now working on a Slack integration that will let you quickly check your messages and reply without having to launch the Slack app. Further down the road, the team wants to integrate support for other platforms — like Google Docs, JIRA and GitHub — which would all be pulled into Superpowered’s universal notification inbox.

For the time being, Superpowered is $10 per month for Mac users or $8 per month for those who sign up with a team. Annual pricing is not yet available.

Email is broken and Hey’s Jason Fried is here to fix it

Passive collaboration is essential to remote work’s long-term success

Published March 10, 2021

Mohak Shroff
Contributor

Mohak Shroff is head of engineering at LinkedIn. He leads the engineering teams responsible for building, scaling and protecting LinkedIn.

In 1998, Sun Microsystems piloted its “Open Work” program, letting roughly half of their workforce work flexibly from wherever they wanted. The project required new hardware, software and telecommunications solutions, and took about 24 months to implement.

Results were very positive, with a reduction in costs and the company’s carbon footprint. Despite this outcome, long-term remote work never really caught on more broadly. In fact, the 2010s were focused on going the other direction, as open offices, on-site perks and coworking spaces sprung up around the idea that in-person community is an essential component of innovation.

In 2020, companies of all sizes, in all corners of the world, were forced to shift to remote work with the onset of COVID-19. While some companies were better positioned than others — whether it be due to a previously distributed workforce, a reliance on cloud apps and services, or already-established flexible work policies — the adjustment to a fully remote workforce has been challenging for everyone. The truth is that even the largest companies have had to rely on the heroics of employees making sacrifices and persevering through numerous challenges to get through this time.

The best engineering work isn’t done in isolation, but in collaboration, as teams discuss, wrangle and brainstorm through problems.

Technology like high-quality video conferencing and the cloud have been integral in making remote work possible. But we don’t yet have a complete substitute for in-person work because we continue to lack tooling in one critical area: passive collaboration. While active collaboration (which is the lion’s share) can happen over virtual meetings and emails, we haven’t fully solved for enabling the types of serendipitous conversations and chance connections that often power our biggest innovations and serve as the cornerstone of passive collaboration.

Active versus passive collaboration

Those outside of the tech industry may think that software engineers only need a computer and a secure internet connection to do their work. But the stereotype of the lone engineer coding away in solitude has long been shattered. The best engineering work isn’t done in isolation, but in collaboration, as teams discuss, wrangle and brainstorm through problems. Video conference platforms and chat applications help us collaborate actively, and tools like Microsoft Visual Studio Code and Google Docs allow for dedicated asynchronous collaboration, too.

But what we currently lack are the moments of spontaneous engagement that energize us and invite new ideas that otherwise wouldn’t have been part of the conversation. The long-term impact of not having access to this has not yet been measured, but it’s my belief that it will have a negative effect on innovation because passive collaboration plays such a critical role in fostering creativity.

The whiteboard

The best way to think about the differences between passive and active collaboration is to look at a whiteboard. Someone recently asked me, “What is it with people in tech and whiteboards? Why are they such a big deal?” Whiteboards are simple and “low-tech,” yet have become quintessential in our industry. That’s because they represent a source of multimodal collaboration for engineers. Let’s think back to before COVID. How many times have you walked by (or been a part of) a scrum meeting of engineers huddled around a whiteboard?

Have you ever stopped by because you overheard a snippet of a conversation and wanted to learn more or share your perspective? Or maybe something on a whiteboard caught your eye and caused you to start a conversation with another colleague, leading to a breakthrough. These are all moments of passive collaboration, which whiteboards so excellently enable (in addition to being a tool for real-time, active collaboration). They’re low-friction ways to invite new ideas and perspectives to the conversation that otherwise wouldn’t have been considered.

While whiteboards are one mode of facilitating passive collaboration, they aren’t the only option. Serendipitous meetings in the break room, overhearing a conversation from the next cubicle over, or spotting someone across the room who’s free for a quick gut check are also examples of passive collaboration. These interactions are a critical piece of how we work together and the hardest to recreate in a world of remote work. Just as silos in the development process are detrimental to software quality, so too is a lack of passive collaboration.

We need tools that will help us peek over at what other people are working on without the pressure of a dedicated meeting time or update email. The free and open exchange of ideas is a birthplace for innovation, but we haven’t yet figured out how to create a good virtual space for this.

Looking forward

The future of work is one in which teams are more distributed than ever before, meaning we need new tools for passive collaboration not just for this year, but for the future, too. Our own internal survey results tell us that while some employees prefer the option to be fully remote once the pandemic is behind us, the majority want a more flexible solution in the future.

Crucially, the answer is not to create more meetings or email threads, but instead to reimagine virtual spaces that can function like the classic whiteboard and other serendipitous modes of collaboration. As we all still look for ways to solve this challenge, we at LinkedIn have been thinking about how to encourage cross-team conversations and open Q&As to share resources, as a start.

For decades, the tech industry has paved the way for innovations in employee experience, creating spaces and benefits that reduced friction in collaboration and productivity. Now, as we look ahead to a hybrid work world, we must find new ways to continue supporting employee productivity and creativity. It’s only when we’re able to fully realize passive collaboration virtually that we’ll have unlocked the full potential of remote and hybrid work situations.

Create a handbook and integrate AI to onboard remote employees

Welcome to Bloxburg, public investors

Published March 10, 2021

As Roblox began to trade today, the company’s shares shot above its reference price of $45 per share. Currently, Roblox is trading at $71.10 per share, up just over 60% from the reference price that it announced last night. That effort finally set a directional value of sorts on Roblox’s shares before it floated on the public markets.

Roblox, a gaming company aimed at children and powered by an internal economy and third-party development activity, has had a tumultuous if exciting path to the public markets. The company initially intended to list in a traditional IPO, but after enthusiastic market conditions sent the value of some public-offering shares higher after they began to trade, Roblox hit pause.

The Roblox Gambit

The former startup then raised a Series H round of capital, a $520 million investment that boosted the value of Roblox from around $4 billion to $29.5 billion. TechCrunch jokes that, far from IPOs mispricing IPOs, that $4 billion price set in early 2020 was the real theft, given where the company was valued just a year later. Sure, the pandemic was good for Roblox, but seeing a 5x repricing in four quarters was hilarious.

Regardless. At $45 per share, Roblox’s direct listing reference price, the company was worth $29.1 billion, per Renaissance Capital, an IPO-focused group. Barron’s placed the number at $29.3 billion. No matter which is closer to the truth, they were both right next to the company’s final private price.

So, the Series H investors nailed the value of Roblox, or the company merely tied its reference price to that price. Either way, we had a pretty clear Series H → direct listing reference price handoff.

The company’s performance today makes that effort appear somewhat meaningless as both prices were wildly under what traders were willing to cough up during its first day of trading; naturally, we’ll keep tabs on its price as time continues, and one day is not a trend, but seeing Roblox trade so very far above its direct listing reference price and final private valuation appears to undercut the argument that this sort of debut can sort out pricing issues inherent in more traditional IPOs.

To understand the company’s early trading activity, however, we need to understand just how well Roblox performed in Q4 2020. When we last noodled on the company’s valuation, we only had data through the third quarter of last year. Now we have data through December 31, 2020. Let’s check how much Roblox grew in that final period, and if it helps explain how the company managed that epic Series H markup.

Gaming is popular, who knew

Dear Sophie: What are the pros and cons of the H-1B, O-1A and EB-1A?

Published March 10, 2021

Sophie Alcorn
Contributor

Sophie Alcorn is the founder of Alcorn Immigration Law in Silicon Valley and 2019 Global Law Experts Awards’ “Law Firm of the Year in California for Entrepreneur Immigration Services.” She connects people with the businesses and opportunities that expand their lives.

H-1B visa

Overall, the requirements for the H-1B specialty occupation visa are not as stringent as those for the O-1A visa and the EB-1A green card, which is why many employers sponsor international students who are on an F-1 visa and recently graduated or on OPT (Optional Practical Training) or STEM OPT for an H-1B.

Because demand for the H-1B far exceeds the annual supply of 85,000, U.S. Citizenship and Immigration Services (USCIS) holds a random lottery to determine who can apply for an H-1B. (That random lottery is slated to switch to a wage-based selection process next year.)

Arist adds $2M to its seed round to grow its SMS-based training service

Published March 10, 2021

This morning Arist, a startup that sells software allowing other organizations to offer SMS-based training to staff, announced that it has extended its seed round to $3.9 million after adding $2 million to its prior raise.

TechCrunch has covered the company modestly before this seed-extension, noting that it was part of the CRV-backed Liftoff List, and reporting on some of its business details when it took part in a recent Y Combinator demo day.

Something that stood out in our notes on the company when it presented at the accelerator’s graduation event was its economics, with our piece noting that the startup “already [has] several big ticket clients and [says it] will soon be profitable.” Profitable is just not a word TechCrunch hears often when it comes to early-stage, high-growth companies.

So, when the company picked up more capital, we picked up the phone. TechCrunch spoke with the company’s founding team, including Maxine Anderson, the company’s current COO; Ryan Laverty, its president; and Michael Ioffe, its CEO, about its latest round.

Here are the 98 companies from Y Combinator’s Summer 2020 Demo Day 1

According to the trio, Arist raised its initial $1.9 million around the time it left Y Combinator, a round that was led by Craft Ventures at a $15 million valuation. Following that early investment, the company’s business with large clients performed well, leading to it closing $2 million more last December. The founders said that the new funds were raised at a higher price-point than its previous seed tranche.

The second deal was led by Global Founders Capital.

The company’s enterprise adoption makes sense, as all large companies have regular training requirements for their workers; and as anyone who has worked for a megacorp knows, current training, while improved in recent years, is far from perfect. Arist is a bet that lots of corporate training — and the training that emanates from governments, nonprofits and the like — can be sliced into small pieces and ingested via text-message.

For that the company charges around $1,000 per month, minimum.

Arist did catch something of a COVID wave, with its founding team telling TechCrunch that pitching its service to large companies got easier after the pandemic hit. Many concerns better realized how busy their staff was when they moved to working from home, the trio explained, and with some folks suffering from limited internet connectivity, text-based training helped pick up slack.

We were also curious about how the startup onboards customers to the somewhat new text-based learning world; is there a steep learning curve to be managed? As it turns out, the startup helps new customers build their first course. And, in response to our question about the expense of that effort, the Arist crew said that they use freelancers for the task, keeping costs low.

Recently Arist has expanded its engineering staff, and plans to scale from around 11 people today to around 30 by the end of the year. And while Anderson, Laverty and Ioffe are based in Boston, they are hiring remotely. The startup serves global customers via a WhatsApp integration. So Arist should be able to scale its staff and customer base around the world effectively from birth. (This is the new normal, we reckon.)

What’s ahead? Arist wants to grow its revenues by 5x to 10x by the end of the year, hire, and might share if it wants to raise more capital around the end of the year.

Oh, and it partners with Twilio to some degree, though the group was coy on just what sort of discounts it may receive; the founding team merely noted that they liked the SMS giant and deferred further commentary.

All told, Arist is what we look for in an early-stage startup in terms of growth, vision and potential market scale — the startup thinks that 80% of training should be via SMS or Slack and Teams, the latter two of which are a hint about its product direction. But Arist feels a bit more mature financially than some of its peers, perhaps due to its price point. Regardless, we’ll check back in at the mid-point of the year and see how growth is ticking along at the company.

Our 11 favorite companies from Y Combinator’s S20 Demo Day: Part 1

There have never been more $100M+ fintech rounds than right now

Published March 10, 2021

We’re putting aside the IPO news cycle this morning to check in on the venture capital world and the fintech market in particular.

As we all know, fintech is booming: Between Robinhood and Public and M1 Finance raising competing rounds, payment-tech startup Finix moving to diversify its cap table, and ideas that work in one market finding purchase and capital in others, it’s a damn good time to build financial technology.

But perhaps even with all that recent knowledge, we’re still missing the point.

The Exchange explores startups, markets and money. Read it every morning on Extra Crunch, or get The Exchange newsletter every Saturday.

A provisional report from data and research group CB Insights indicates that we’re not merely in a warm period for fintech funding — we are in a period of all-time record investment for so-called mega-rounds, or investments of $100 million or more inside the fintech realm.

The first quarter of 2020 had stiff competition to overcome to set a mega-round record. The preceding period, Q4 2020, for example, saw 30 fintech rounds across the globe that were worth nine figures. But, to date, Q1 2021 is ahead and is thus guaranteed to set a new record, having already bested the preceding all-time high.

This morning we’re talking big money and fintech, with a splash of early-stage digging. I asked a CB Insights analyst about what appears to be falling fintech seed deal volume. Is this the result of data reporting delays inherent to seed data, the impact of SAFEs and other sorts of notes limiting visibility into the earliest stages of venture, or just a plain-old slowdown? Let’s find out.

Big, bigger, small, fewer

Per the interim CB Insights dataset, there have been some 33 fintech mega-rounds so far in 2021. For context, it’s more than 50% more such rounds in Q1 2020 and Q1 2019. Via the preliminary report, here’s the data: