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Dispo launches a test to gauge user interest in selling their photos as NFTs

Published September 9, 2021

Dispo, the photo-sharing app that emulates disposable cameras, started rolling out a test yesterday that will record user interest in selling photos as NFTs. Some users will now see a sell button on their photos, and when they tap it, they can sign up to be notified when the ability to sell Dispo photos launches.

CEO and co-founder Daniel Liss told TechCrunch that Dispo is still deciding how it will incorporate NFT sales into the app, which is why the platform is piloting a test with its users. Dispo doesn’t know yet what blockchain it would use, if it would partner with an NFT marketplace or what cut of sales Dispo would take.

The NFT market is just getting started, but where is it headed?

“I think it’s safe to say from the test that there will be an experience native to the Dispo app,” Liss said. “There are a number of ways it could look — there could be a native experience within Dispo that then connects through an API to another platform, and in turn, they’re our partner, but to the community, it would look native to the Dispo app.”

Image Credits: Dispo

This marks a new direction for the social media app, which seeks to redefine the photo-sharing experience by only letting users see the photos they took at 9 AM the next morning. From Dispo’s perspective, this gimmick helps users share more authentically, since you take one photo and then you’re done — the app isn’t conducive to taking dozens of selfies and posting the “best” image of yourself. But though it only launched in December 2019, Dispo has already faced both buzzy hype and devastating controversy.

Until about a year ago, the app was called David’s Disposables, named after co-founder and YouTuber David Dobrik. The app was downloaded over a million times in the first week after its release and hit No. 1 on the App Store charts. In March 2021, the app dropped its waitlist and relaunched with social network features, but just weeks later, Insider reported sexual assault allegations against a member of Vlog Squad, Dobrik’s YouTube prank ensemble. In response, Spark Capital severed ties with the company, leading to Dobrik’s departure. Other investors like Seven Seven Six and Unshackled Ventures, which contributed to the company’s $20 million Series A round, announced that they would donate any profits from their investments in Dispo to organizations working with survivors of sexual assault.

Liss told TechCrunch in June, when the company confirmed its Series A, that Dobrik’s role with the company was as a marketing partner — Liss has been CEO since the beginning. In light of the controversy, Liss said the app focused on improving the product itself and took a step back from promotion.

According to data from the app analytics firm SensorTower, Dispo has reached an estimated 4.7 million global installs to date since launch. Though the app saw the most downloads in January 2020, when it was installed over 1 million times, the app’s next best month came in March 2021, when it removed its waitlist — that month, about 616,000 people downloaded Dispo. Between March and the end of August, the app was downloaded around 1.4 million times, which is up 118% year over year compared to the same time frame in 2020 — but it should be expected that this year’s numbers would be higher, since last year, the app’s membership was exclusive.

Image Credits: Dispo

Now, with the announcement that Dispo is pursuing NFTs, Liss hopes that his company won’t just change how people post photos, but what the relationship will be between platforms and the content that users create.

“Why NFTs? The most powerful memories of our lives have value. And they have economic value, because we created them, and the past of social media fails to recognize that,” Liss told TechCrunch. “As a result, the only way that a creator with a big following is compensated is by selling directly to a brand, as opposed to profiting from the content itself.”

Adding NFT sales to the app offers Dispo a way to profit from a cut of user sales, but it stands to question how adding NFT sales could impact the community-focused feel of Dispo.

“I think there is tremendous curiosity and interest,” Liss said. “But these problems and questions are why we need more data.”

Tinder adds a new home for interactive, social features with launch of Tinder Explore

Published September 9, 2021

Tinder is redesigning its app to put a larger emphasis on its social, interactive features with the launch of “Explore,” a new section that will feature events, like the return of the popular “Swipe Night” series, as well as ways to discover matches by interests and dive into quick chats before a match is made. Combined, the changes help to push Tinder further away from its roots as a quick match-based dating app into something that’s more akin to a social network aimed at helping users meet new people.

This shift could resonate better with a younger generation that may feel like traditional online dating has lost its novelty. Today, these users are turning to apps marketing themselves as places to meet new friends, while newcomers to the dating app industry are experimenting with other means of connecting users — such as with short, TikTok-like videos, as in Snack, or even audio, as in SwoonMe. For Tinder, these market shifts may have represented an existential threat to its own business. But instead, the company has doubled down on interactivity as being core to the Tinder experience, and as a means of maintaining its dominant position.

Tinder’s interactive ‘Swipe Night’ stories return after a 20 million user turnout

At launch, Tinder Explore will include a handful of existing features alongside a new way to meet people. The latter allows users to connect with others based on interests — like Foodies, Gamers, Music Lovers, Social Causes, Entrepreneurs and more. Over time, more interests will be added, which will allow Tinder members to find someone based on what they’re like, rather than just what they look like.

Image Credits: Tinder

Explore will also be home to Tinder’s “Swipe Night,” the interactive series that launched in 2019 as an in-app “choose your own adventure” story which helped to boost Tinder engagement as it gave users a reason to relaunch the app at a specific time. Tinder hailed “Swipe Night” as a success, saying the feature attracted over 20 million users during its first run and led to a 26% increase in matches. In November, the series will return — this time, with new characters and a new “whodunit”-style storyline. It will now also leverage the “Fast Chat” feature that powers Tinder’s “Hot Takes” experience, which allows unmatched users to chat.

“Hot Takes” will also appear in Tinder Explore, which the company describes as a more low-stakes way to match with other users. As a timer counts down, users who are chatting can choose if they want to match. If the timer expires, they meet someone new — similar to an online version of speed dating. Since launching this summer, millions of Tinder users have tried “Hot Takes,” which is only available from 6 pm to midnight local time.

However, the bigger story about Tinder Explore isn’t just what sort of features it will host now, but what the company has in store for the future. Earlier this year, Tinder parent Match bought the Korean social networking company Hyperconnect for $1.73 billion — its largest acquisition to date. And it’s preparing to use Hyperconnect’s IP to make the online dating experience even more interactive than it is today, having announced plans to add audio and video chat, including group live video, to several of its top dating app properties, Tinder included.

Match Group to add audio and video chat, including group live video, to its dating app portfolio

Tinder Explore provides a platform where features like this could later be added — something Tinder hints toward0s, noting that the section is designed to offer users access to “a growing list” of social experiences with “many more to follow.”

“A new generation of daters is asking for more from us in the post-Covid world: more ways to have fun and interact with others virtually and more control over who they meet on Tinder,” said Tinder CEO Jim Lanzone, in a company announcement. “Today’s launch of Explore is a major step in creating a deeper, multi-dimensional, interactive experience for our members that expands the possibilities of Tinder as a platform,” he added.

Tinder Explore began rolling out to major English-speaking markets on Wednesday, September 8, and will be available globally by mid-October.

Affinity, a relationship intelligence company, raises $80M to help close deals

Published September 9, 2021

Relationships ultimately close deals, but long-term relationships come with a lot of baggage, i.e. email interactions, documents and meetings.

Affinity wants to take what Ray Zhou, co-founder and CEO, refers to as “data exhaust,” all of those daily interactions and communications, and apply machine learning analysis and provide insights on who in the organization has the best chance of getting that initial meeting and closing the deal.

Today, the company announced $80 million in Series C funding, led by Menlo Ventures, which was joined by Advance Venture Partners, Sprints Capital, Pear Ventures, Sway Ventures, MassMutual Ventures, Teamworthy and ECT Capital Partners’ Brian N. Sheth. The new funding gives the company $120 million in total funding since it was founded in 2014.

Affinity, based in San Francisco, is focused on industries like investment banking, private equity, venture capital, consulting and real estate, where Zhou told TechCrunch there aren’t customer relationship management systems or networking platforms that cater to the specific needs of the long-term relationship.

Stanford grads Zhou and co-founder Shubham Goel started the company after recognizing that while there was software for transactional relationships, there wasn’t a good option for the relationship journeys.

He cites data that show up to 90% of company profiles and contact information living in traditional CRM systems are incomplete or out of date. This comes as market researcher Gartner reported the global CRM software market grew 12.6% to $69 billion in 2020.

“It is almost bigger than sales,” Zhou said. “Our worldview is that relationships are the biggest industries in the world. Some would disagree, but relationships are an asset class, they are a currency that separates the winners from the losers.”

Instead, Affinity created “a new breed of CRM,” Zhou said, that automates the inputting of that data constantly and adds information, like revenue, staff size and funding from proprietary data sources, to assign a score to a potential opportunity and increase the chances of closing a deal.

Affinity people profile. Image Credits: Affinity

He intends to use the new funding to expand sales, marketing and engineering to support new products and customers. The company has 125 employees currently; Zhou expects to be over 200 by next year.

To date, the company’s platform has analyzed over 18 trillion emails and 213 million calendar events and currently drives over 500,000 new introductions and tracks 450,000 deals per month. It also has more than 1,700 customers in 70 countries, boasting a list that includes Bain Capital Ventures, Kleiner Perkins, SoftBank Group, Nike, Qualcomm and Twilio.

Tyler Sosin, partner at Menlo Ventures, said he met Zhou and Goel at a time when the firm was looking into CRM companies, but it wasn’t until years later that Affinity came up again when Menlo itself wanted to work with a more modern platform.

As a user of Affinity himself, Sosin said the platform gives him the data he cares about and “removes the manual drudgery of entry and friction in the process.” Affinity also built a product that was intuitive to navigate.

“We have always had an interest in getting CRMs to the next generation, and Affinity is defining itself in a new category of relationship intelligence and just crushing it in the private capital markets,” he said. “They are scaling at an impressive growth rate and solving a hard problem that we don’t see many other companies in the space doing.”

Building customer-first relationships in a privacy-first world is critical

Fin names former Twilio exec Evan Cummack as CEO, raises $20M

Published September 9, 2021

Work insights platform Fin raised $20 million in Series A funding and brought in Evan Cummack, a former Twilio executive, as its new chief executive officer.

The San Francisco-based company captures employee workflow data from across applications and turns it into productivity insights to improve the way enterprise teams work and remain engaged.

Fin was founded in 2015 by Andrew Kortina, co-founder of Venmo, and Facebook’s former VP of product and Slow Ventures partner Sam Lessin. Initially, the company was doing voice assistant technology — think Alexa but powered by humans and machine learning — and then workplace analytics software in 2020. You can read more about Fin’s origins at the link below.

Sam Lessin and Andrew Kortina on their voice assistant’s workplace pivot

The new round was led by Coatue, with participation from First Round Capital, Accel and Kleiner Perkins. The original team was talented, but small, so the new funding will build out sales, marketing and engineering teams, Cummack said.

“At that point, the right thing was to raise money, so at the end of last year, the company raised a $20 million Series A, and it was also decided to find a leadership team that knows how to build an enterprise,” Cummack told TechCrunch. “The company had completely pivoted and removed ‘Analytics’ from our name because it was not encompassing what we do.”

Fin’s software measures productivity and provides insights on ways managers can optimize processes, coach their employees and see how teams are actually using technology to get their work done. At the same time, employees are able to manage their workflow and highlight areas where there may be bottlenecks. All combined, it leads to better operations and customer experiences, Cummack said.

Graphic showing how work is really done. Image Credits: Fin

Fin’s view is that as more automation occurs, the company is looking at a “renaissance of human work.” There will be more jobs and more types of jobs, but people will be able to do them more effectively and the work will be more fulfilling, he added.

Particularly with the use of technology, he notes that in the era before cloud computing, there was a small number of software vendors. Now with the average tech company using over 130 SaaS apps, it allows for a lot of entrepreneurs and adoption of best-in-breed apps so that a viable company can start with a handful of people and leverage those apps to gain big customers.

“It’s different for enterprise customers, though, to understand that investment and what they are spending their money on as they use tools to get their jobs done,” Cummack added. “There is massive pressure to improve the customer experience and move quickly. Now with many people working from home, Fin enables you to look at all 130 apps as if they are one and how they are being used.”

As a result, Fin’s customers are seeing metrics like 16% increase in team utilization and engagement, a 25% decrease in support ticket handle time and a 71% increase in policy compliance. Meanwhile, the company itself is doubling and tripling its customers and revenue each year.

Now with leadership and people in place, Cummack said the company is positioned to scale, though it already had a huge head start in terms of a meaningful business.

Productivity startup Time is Ltd. raises $5.6M to be the ‘Google Analytics for company time’

Arielle Zuckerberg, partner at Coatue, said via email that she was part of a previous firm that invested in Fin’s seed round to build a virtual assistant. She was also a customer of Fin Assistant until it was discontinued.

When she heard the company was pivoting to enterprise, she “was excited because I thought it was a natural outgrowth of the previous business, had a lot of potential and I was already familiar with management and thought highly of them.”

She believed the “brains” of the company always revolved around understanding and measuring what assistants were doing to complete a task as a way to create opportunities for improvement or automation. The pivot to agent-facing tools made sense to Zuckerberg, but it wasn’t until the global pandemic that it clicked.

“Service teams were forced to go remote overnight, and companies had little to no visibility into what people were doing working from home,” she added. “In this remote environment, we thought that Fin’s product was incredibly well-suited to address the challenges of managing a growing remote support team, and that over time, their unique data set of how people use various apps and tools to complete tasks can help business leaders improve the future of work for their team members. We believe that contact center agents going remote was inevitable even before COVID, but COVID was a huge accelerant and created a compelling ‘why now’ moment for Fin’s solution.”

Going forward, Coatue sees Fin as “a process mining company that is focused on service teams.” By initially focusing on customer support and contact center use case — a business large enough to support a scaled, standalone business — rather than joining competitors in going after Fortune 500 companies where implementation cycles are long and there is slow time-to-value, Zuckerberg said Fin is better able to “address the unique challenges of managing a growing remote support team with a near-immediate time-to-value.”

5 emerging use cases for productivity infrastructure in 2021

Nuula raises $120M to build out a financial services ‘super app’ aimed at SMBs

Published September 9, 2021

A Canadian startup called Nuula that is aiming to build a super app to provide a range of financial services to small and medium businesses has closed $120 million of funding, money that it will use to fuel the launch of its app and first product, a line of credit for its users.

The money is coming in the form of $20 million in equity from Edison Partners, and a $100 million credit facility from funds managed by the Credit Group of Ares Management Corporation.

The Nuula app has been in a limited beta since June of this year. The plan is to open it up to general availability soon, while also gradually bringing in more services, some built directly by Nuula itself but many others following an embedded finance strategy: business banking, for example, will be a service provided by a third party and integrated closely into the Nuula app to be launched early in 2022. Alongside that, the startup will also be making liberal use of APIs to bring in other white-label services, such as B2B and customer-focused payment services, starting first in the U.S. and then expanding to Canada and the U.K. before expanding further into countries across Europe.

Current products include cash flow forecasting, personal and business credit score monitoring, and customer sentiment tracking; and monitoring of other critical metrics including financial, payments and e-commerce data are all on the roadmap.

“We’re building tools to work in a complementary fashion in the app,” CEO Mark Ruddock said in an interview. “Today, businesses can project if they are likely to run out of money, and monitor their credit scores. We keep an eye on customers and what they are saying in real time. We think it’s necessary to surface for SMBs the metrics that they might have needed to get from multiple apps, all in one place.”

Nuula was originally a side-project at BFS, a company that focused on small business lending, where the company started to look at the idea of how to better leverage data to build out a wider set of services addressing the same segment of the market. BFS grew to be a substantial business in its own right (and it had raised its own money to that end, to the tune of $184 million from Edison and Honeywell). Over time, it became apparent to management that the data aspect, and this concept of a super app, would be key to how to grow the business, and so it pivoted and rebranded earlier this year, launching the beta of the app after that.

Nuula’s ambitions fall within a bigger trend in the market. Small and medium enterprises have shaped up to be a huge business opportunity in the world of fintech in the last several years. Long ignored in favor of building solutions either for the giant consumer market, or the lucrative large enterprise sector, SMBs have proven that they want and are willing to invest in better and newer technology to run their businesses, and that’s leading to a rush of startups and bigger tech companies bringing services to the market to cater to that.

Super apps are also a big area of interest in the world of fintech, although up to now a lot of what we’ve heard about in that area has been aimed at consumers — just the kind of innovation rut that Nuula is trying to get moving.

“Despite the growth in services addressing the SMB sector, overall it still lacks innovation compared to consumer or enterprise services,” Ruddock said. “We thought there was some opportunity to bring new thinking to the space. We see this as the app that SMBs will want to use everyday, because we’ll provide useful tools, insights and capital to power their businesses.”

Nuula’s priority to build the data services that connect all of this together is very much in keeping with how a lot of neobanks are also developing services and investing in what they see as their unique selling point. The theory goes like this: banking services are, at the end of the day, the same everywhere you go, and therefore commoditized, and so the more unique value-added for companies will come from innovating with more interesting algorithms and other data-based insights and analytics to give more power to their users to make the best use of what they have at their disposal.

It will not be alone in addressing that market. Others building fintech for SMBs include Selina, ANNA, Amex’s Kabbage (an early mover in using big data to help loan money to SMBs and build other financial services for them), Novo, Atom Bank, Xepelin and Liberis, biggies like Stripe, Square and PayPal, and many others.

Novo, a neobank for SMBs, banks $41M

The credit product that Nuula has built so far is a taster of how it hopes to be a useful tool for SMBs, not just another place to get money or manage it. It’s not a direct loaning service, but rather something that is closely linked to monitoring a customers’ incomings and outgoings and only prompts a credit line (which directly links into the users’ account, wherever it is) when it appears that it might be needed.

“Innovations in financial technology have largely democratized who can become the next big player in small business finance,” added Gary Golding, General Partner, Edison Partners. “By combining critical financial performance tools and insights into a single interface, Nuula represents a new class of financial services technology for small business, and we are excited by the potential of the firm.”

“We are excited to be working with Nuula as they build a unique financial services resource for small businesses and entrepreneurs,” said Jeffrey Kramer, Partner and Head of ABS in the Alternative Credit strategy of the Ares Credit Group, in a statement. “The evolution of financial technology continues to open opportunities for innovation and the emergence of new industry participants. We look forward to seeing Nuula’s experienced team of technologists, data scientists and financial service veterans bring a new generation of small business financial services solutions to market.”

The 4 things needed to reach Biden’s ambitious 2050 solar goal

Published September 8, 2021

A report on the future of solar energy from the Department of Energy paints a sunny picture, if you will, of the next three decades, at the end of which nearly half the country’s energy will be provided by the sun. But for that to happen, big pushes need to happen along four major lines: better photovoltaics, more energy storage, lower soft costs, and putting about a million people to work.

Here’s what the report says needs to happen in each of these sectors in order to meet the ambitious goals it sets out.

Better photovoltaics

The solar cells themselves will need to continue to improve in both cost and efficiency in order to achieve the kind of installation volumes hoped for by the DOE. For reference, 2020 saw 15 gigawatts worth of solar installed, the most ever — but we’re going to need to double that installation rate by 2025, then double it again by 2030.

If photovoltaics don’t improve in efficiency, that means these already ambitious numbers need to go even higher to account for that. And if they stay at today’s prices, the costs will be too high to achieve those volumes as well.

Photovoltaics have come a long way, but they also have a long way to go.

Fortunately efficiency is going up and cost is going down already. But it’s not like that just happens naturally. Companies and researchers across the globe have spent millions on new manufacturing processes, new materials, and other improvements, incremental individually but which add up over time. This basic research and advancement of the science and methods around solar must continue at or beyond the pace that they have over the last two decades.

The DOE suggests that research along the lines of making more exotic PVs cheaper, or stacking cells to minimize bandgap-related losses could be crucial. Flexible and tile- or shingle-like substrates or semi-transparent installations that pass light through to crops or building interiors may also figure. Altogether the plan calls for a reduction of the overall cost to drop by almost half from $1.30/watt today on average to $0.70 by 2030 and more after that.

Solar concentrators get their own heading in the report, and many companies are looking into these to replace industrial processes. These will not likely be used to support the grid at large but will nevertheless replace many fossil fuel based processes.

More energy storage

An unavoidable consequence of getting your energy from the sun is that at night you must rely on stored energy in some form or another, originally nuclear or coal but increasingly a form of storage that collects excess power collected during the daytime. With more of peak usage being covered by renewables, cities can safely transition away from carbon-based energy sources.

While we often think of energy storage in terms of batteries, and certainly they will be present, but the amount of energy that must be stored rules out something like lithium-ion batteries as the primary storage mechanism. Instead, the excess energy can be put towards powering energy-hungry renewable fuel production, like hydrogen fuel cells. This fuel can then be used to generate power when solar can’t meet demand.

The diagram shows how demand would normally go (purple) then how it would go with solar (orange) and how energy storage could mitigate that load (solid colors).

That’s just the “off the top of the head” answer. As the report states: “Thermal, chemical, and mechanical storage technologies are under various stages of development, including pumped thermal storage, liquid air energy storage, novel gravity-based technologies, and geological hydrogen storage.”

No doubt there will be a variety of new and old technologies working to provide the various levels of energy redundancy and storage duration needs of the country. These will go a long way towards making solar and other renewable energy sources capable of being relied on for a greater proportion of demand.

Lower soft costs

If we’re going to double and redouble the rate of solar cell deployment, the costs have to come down not just for the cells themselves, but the whole end-to-end process: assessment, accounting, labor, and of course the profit due to the companies that will be doing the actual work.

Lowering non-hardware costs is already the goal of many startups, like Aurora Solar, which clearly saw the writing on the wall and started making it as easy as possible to plan, visualize, and sell solar installations entirely online.

Aurora Solar aims to power the growing solar industry with a $250M round C

Right now the all-in cost of a solar roof might be twice the cost of the hardware or more. There are several contributors to this, from financing to regulations to markets, and each has its own intricacies beyond the scope of this article. Suffice it to say that if you can shave one percent off the cost of a solar installation by streamlining the time or cost involved in any of these areas, there will be more than enough volume to turn that one point into a major sum. It will take the combined efforts of many organizational and commercial minds to make this happen, just as it takes the efforts of many scientific ones to improve PVs.

A million jobs

Last but certainly not least, someone has to actually do all this work. That means a whole lot of labor — several times the quarter million people currently estimated to be attached to the solar industry in the country today.

Workers install solar panels on the roofs of homes under construction in California.

Image Credits: Will Lester/Inland Valley Daily Bulletin (opens in a new window) / Getty Images

Jobs in this sector will run the gamut, from skilled workers with construction experience to energy professionals who’ve managed grids to public-private partnership wizards who connect commerce to the government’s inevitable top-down incentives. The additional half a million to a million jobs will almost certainly comprise many brand new companies and sub-industries, but the general breakdown so far has been about 65 percent installation and project development, 25 percent sales and manufacturing, and the rest in miscellaneous roles.

It is worth noting, however, that energy concerns currently clinging with white knuckles to aging oil and coal infrastructure will need to do right by the tens of thousands they still employ, and the renewable energy sector is a perfect transition space. “Throughout the transition, certain fossil fuel companies may come under increasing financial distress,” the report reads, which is something of an understatement. The authors strongly suggest funding transition programs that cover training, relocation, and guarantees of existing financial benefits like pensions.

The report points out that the solar industry is overwhelmingly white and male, like a few others we could name, so it is probably worth putting in work on that front if the million hires are to be at all equitable.

You can browse the full study here.

Tape It launches an AI-powered music recording app for iPhone

Published September 8, 2021

Earlier this year, Apple officially discontinued Music Memos, an iPhone app that allowed musicians to quickly record audio and develop new song ideas. Now, a new startup called Tape It is stepping in to fill the void with an app that improves audio recordings by offering a variety of features, including higher-quality sound, automatic instrument detection, support for markers, notes and images, and more.

The idea for Tape It comes from two friends and musicians, Thomas Walther and Jan Nash.

Walther had previously spent three and a half years at Spotify, following its 2017 acquisition of the audio detection startup Sonalytic, which he had co-founded. Nash, meanwhile, is a classically trained opera singer, who also plays bass and is an engineer.

They’re joined by designer and musician Christian Crusius, previously of the design consultancy Fjord, which was acquired by Accenture.

The founders, who had played in a band together for many years, were inspired to build Tape It because it was something they wanted for themselves, Walther says. After ending his stint at Spotify working in their new Soundtrap division (an online music startup Spotify also bought in 2017), he knew he wanted to work on a project that was more focused on the music-making side of things. But while Soundtrap worked for some, it wasn’t what either Walther or his friends had needed. Instead, they wanted a simple tool that would allow them to record their music with their phone — something that musicians often do today using Apple’s Voice Memos app and, briefly, Music Memos — until its demise.

Image Credits: Tape It

“Regardless of whether you’re an amateur or even like a touring professional…you will record your ideas with your phone, just because that’s what you have with you,” Walther explains. “It’s the exact same thing with cameras — the best camera is the one you have with you. And the best audio recording tool is the one you have with you.”

That is, when you want to record, the easiest thing to do is not to get out your laptop and connect a bunch of cables to it, then load up your studio software — it’s to hit the record button on your iPhone.

The Tape It app allows you to do just that, but adds other features that make it more competitive with its built-in competition, Voice Memos.

When you record using Tape It, the app leverages AI to automatically detect the instrument, then annotate the recording with a visual indication to make those recordings easier to find by looking for the colorful icon. Musicians can also add their own markers to the files right when they record them, then add notes and photos to remind themselves of other details. This can be useful when reviewing the recordings later on, Walther says.

Image Credits: Tape It

“If I have a nice guitar sound, I can just take a picture of the settings on my amplifier, and I have them. This is something musicians do all the time,” he notes. “It’s the easiest way to re-create that sound.”

Another novel, but simple, change in Tape It is it that breaks longer recordings into multiple lines, similar to a paragraph of text. The team calls this the “Time Paragraph,” and believes it will make listening to longer sessions easier than the default — which is typically a single, horizontally scrollable recording.

Image Credits: Tape It

The app has also been designed so it’s easier to go back to the right part of recordings, thanks to its smart waveforms, in addition to the optional markers and photos. And you can mark recordings as favorites so you can quickly pull up a list of your best ideas and sounds. The app offers full media center integration as well, so you can play back your music whenever you have time.

However, the standout feature is Tape It’s support for “Stereo HD” quality. Here, the app takes advantage of the two microphones on devices like the iPhone XS, XR, and other newer models, then improves the sound using AI technology and other noise reduction techniques, which it’s developed in-house. This feature is part of its $20 per year premium subscription.

Over time, Tape It intends to broaden its use of AI and other IP to improve the sound quality further. It also plans to introduce collaborative features and support for importing and exporting recordings into professional studio software. This could eventually place Tape It into the same market that SoundCloud had initially chased before it shifted its focus to becoming more of a consumer-facing service.

But first, Tape It wants to nail the single-user workflow before adding on more sharing features.

“We decided that it’s so important to make sure it’s useful, even just for you. The stuff that you can collaborate on — if you don’t like using it yourself, you’re not going to use it,” Walther says.

Tape It’s team of three is based in Stockholm and Berlin and is currently bootstrapping.

The app itself is a free download on iOS and will later support desktop users on Mac and Windows. An Android version is not planned.

Spotify playlist curators complain about ongoing abuse that favors bad actors over innocent parties

Published September 8, 2021

A number of Spotify playlist curators are complaining that the streaming music company is not addressing the ongoing issue of playlist abuse, which sees bad actors reporting playlists that have gained a following in order to give their own playlists better visibility. Currently, playlists created by Spotify users can be reported in the app for a variety of reasons — like sexual, violent, dangerous, deceptive or hateful content, among other things. When a report is submitted, the playlist in question will have its metadata immediately removed, including its title, description and custom image. There is no internal review process that verifies the report is legitimate before the metadata is removed.

Bad actors have learned how to abuse this system to give themselves an advantage. If they see a rival playlist has more users than their own, they will report their competitors in hopes of giving their playlist a more prominent ranking in search results.

According to the curators affected by this problem, there is no limit to the number of reports these bad actors can submit, either. The curators complain that their playlists are being reported daily, and often multiple times per day.

The problem is not new. Users have been complaining about playlist abuse for years. A thread on Spotify’s community forum about this problem is now some 30 pages deep, in fact, and has accumulated over 330 votes. Victims of this type of harassment have also repeatedly posted to social media about Spotify’s broken system to raise awareness of the problem more publicly. For example, one curator last year noted their playlist had been reported over 2,000 times, and said they were getting a new email about the reports nearly every minute. That’s a common problem and one that seems to indicate bad actors are leveraging bots to submit their reports.

Hi @askmikewarner looking for help So many curators and artists are suffering because of constant, groundless playlist reports on @Spotify. Some are being hit systematically and repeatedly. @SpotifyCares and distributors are aware of what’s going on, but nothing is being done!

— Andy Salvanos (@AndySalvanos) November 30, 2020

Many curators say they’ve repeatedly reached out to Spotify for help with this issue and were given no assistance.

Curators can only reply to the report emails from Spotify to appeal the takedown, but they don’t always receive a response. When they ask Spotify for help with this issue, the company only says that it’s working on a solution.

While Spotify may suspend the account that abused the system when a report is deemed false, the bad actors simply create new accounts to continue the abuse. Curators on Spotify’s community forums suggested that an easy fix to the bot-driven abuse would be to restrict accounts from being able to report playlists until their accounts had accumulated 10 hours of streaming music or podcasts. This could help to ensure they were a real person before they gained permission to report abuse.

One curator, who maintains hundreds of playlists, said the problem had gotten so bad that they created an iOS app to continually monitor their playlists for this sort of abuse and to reinstate any metadata once a takedown was detected. Another has written code to monitor for report emails and uses the Spotify API to automatically fix their metadata after the false reports. But not all curators have the ability to build an app or script of their own to deal with this situation.

Image Credits: Spotify (screenshot of reporting flow)

TechCrunch asked Spotify what it planned to do about this problem, but the company declined to provide specific details.

“As a matter of practice, we will continue to disable accounts that we suspect are abusing our reporting tool. We are also actively working to enhance our processes to handle any suspected abusive reports,” a Spotify spokesperson told us.

The company said it is currently testing several different improvements to the process to curb the abuse, but would not say what those tests may include, or whether tests were internal or external. It could not provide any ballpark sense of when its reporting system would be updated with these fixes, either. When pressed, the company said it doesn’t share details about specific security measures publicly as a rule, as doing so could make abuse of its systems more effective.

Often, playlists are curated by independent artists and labels who are looking to promote themselves and get their music discovered, only to have their work taken down immediately, without any sort of review process that could sort legitimate reports from bot-driven abuse.

Curators complain that Spotify has been dismissing their cries for help for far too long, and Spotify’s vague and non-committal response about a coming solution only validates those complaints further.

TrueFort snares $30M Series B to expand zero trust application security solution

Published September 8, 2021

As companies try to navigate an ever-changing security landscape, it can be challenging to protect everything. Security startup TrueFort has built a zero trust solution focusing on protecting enterprise applications. Today, the company announced a $30 million Series B.

Shasta Ventures led today’s round with participation from new firms Canaan and Ericsson Ventures along with existing investors Evolution Equity Partners, Lytical Ventures and Emerald Development Managers. Under the terms of the agreement Nitin Chopra, managing director at Shasta Ventures, will be joining the company board. Today’s investment brings the total raised to almost $48 million.

CEO and co-founder Sameer Malhotra says that TrueFort protects customers by analyzing at each application and figuring out what normal behavior looks like. Once it understands that, it will flag anything that falls outside of the norm. The company achieves this by gathering data from partners like CrowdStrike and from multiple points within the application and infrastructure.

“Once we get this telemetry, whether it’s networks, endpoints, servers or third-party partners, we then help the customer build a picture of what those applications are doing and what’s normal behavior. We then help them baseline that, and monitor that in real time with response and real-time controls to continue those applications through their normal life cycle,” he said.

Zero trust is a concept where as a matter of policy you assume that you cannot trust any individual or device until the entity proves it belongs on your systems. Malhotra says that customers are becoming more comfortable with the concept and in 2020 the company saw massive 650% YoY revenue growth, with it up 120% YoY this year so far.

“We are seeing the demand, especially as zero trust is becoming a more familiar vernacular amongst the security community […]. Again, it’s having the visibility and understanding, and then being able to then reduce it to the limited number of acceptable relationships or executions,” he said. And he believes that it all comes down to understanding your applications and how they operate.

TrueFort co-founders Nazario Parsacala and Sameer Malhotra. Image Credits: TrueFort

The company currently has 60 employees, with hopes of reaching 85 or 90 by the end of the year. Malhotra says that as they build the employee base, they are driving to make it diverse at every level.

“We look at diversity across our whole management team, all the way from the board down to our different levels. We are quite aggressive in hiring diverse candidates, whether they’re women or LGBTQ or people of color. And we have focused programs where we work with different universities […] to bring on new employees from a diverse talent pool. We also work with different recruiters from that perspective, and our focus is always to look at a different palette and to make sure that we’re as diverse an organization as we can,” he said.

The company was founded in 2015 by Malhotra and his partner Nazario Parsacala, both of whom spent more than 20 years working at big financial services companies — Goldman Sachs and JP Morgan. They worked for a couple of years building the program, launching the first beta in 2017 before bringing the first generally available product to market the following year.

Currently customers can install the solution on prem or in the cloud of their choice, but the company has a SaaS solution in the works as well, that will be ready in the next couple of months.

Zero trust unicorn Illumio closes $225M Series F led by Thoma Bravo

Forerunner is software for NFIMBYs, or no flooding in my backyard

Published September 8, 2021

Mayors have the toughest job in the world, and leading a city is only getting harder. Even as populations swell in urban cores across the world, climate change is constraining the geographies where that growth can happen. Coastal communities that are popular with residents are also taking a gamble when it comes to rising sea levels. How do you trade off a need for growth with the requirement for protecting residents from disaster?

In most cases, the pendulum is fully tilted toward growth. Coastal towns continue to allow widespread sprawl and development, chasing ever more property taxes and residents even as sea levels get ever more uncomfortably high. It’s a recipe for disaster — and one that many cities have chosen to bake anyway.

The RapidSOS EC-1

Forerunner wants that pendulum to swing the other way. Its platform allows city planners and building managers to survey, investigate and enforce stricter building codes and land use standards with a focus on mitigating future flood damage. It’s particularly focused on American cities with heavy usage of the federal flood insurance program, and Forerunner helps cities maximize their adherence to that program’s byzantine rules.

Image Credits: Forerunner

The company pulls in data from FEMA and other sources to determine a property’s mandatory lowest floor height requirement, and whether the property conforms to that rule. It also tracks flood zone boundaries and helps with the administrative overhead of processing federal flood insurance documentation, such as creating and managing elevation certificates.

Co-founders JT White and Susanna Pho have been friends for years and worked at the MIT Media Lab before eventually coming together in early 2019 to build out this floodplain management product. “It cannot be underscored enough that a lot of communities just don’t follow [federal flood] regulations,” Pho said. “They will revert their ordinances from something more strict … since they can’t do a lot of day-to-day compliance.”

Coastal cities devastated by floods are protected by federal flood insurance, but that often creates a moral hazard: since damage is paid for, there isn’t much incentive to avoid it in the first place. The federal government is attempting to tighten those standards, and there is also a sense among a new generation of city planners and municipal leaders that the build-devastation-rebuild model of many cities needs to stop, given climate change. After flooding, “we want to see communities rebuild to higher standards,” White said. “The sort of cycle of rebuilding and doing the same thing over and over again is infuriating to us.”

Transitioning to a new model isn’t easy of course. “There are a lot of hard decisions that these communities must make,” he said, but “our software makes it a bit easier to do these things.” So far, the company has gotten early traction, with 33 communities currently using Forerunner, according to the founders.

Although it has customer clusters in Louisiana and northern New Jersey, the company’s largest customer is Harris County, which includes much of the Houston, Texas metro area. The county could potentially save $5 million on their flood insurance premiums with better adherence to federal standards, according to White. “One of the benefits of our product is that we can help you protect and increase this immediate discount to every flood insurance policyholder in your community starting next year,” he said. Ultimately though, FEMA focuses on disincentives rather than incentives. “The biggest stick that FEMA has is that it can suspend communities from the flood insurance program,” he noted.

The company raised an early seed round in 2019, and has been focused on building up the platform’s capabilities and getting the sales flywheel spinning — which can be a tough order in the govtech space.

Even as demand intensifies for more housing and growth, climate change is simultaneously placing its own demands on cities. Mayors and city leaders are increasingly going to have to transition from the growth models of the past to the resilient models of the future.

The most disastrous sales cycle in the world