

Ticketing startup SeatGeek has a new CTO.
Brian Murphy previously held the same position at Tumblr (which, like TechCrunch, is owned by Verizon Media) and has also served as vice president of engineering at The New York Times and senior director of technology at Condé Nast.
“Brian is an incredible leader and team-builder who has overseen engineering teams for some remarkable companies,” said SeatGeek co-founder and CEO Jack Groetzinger in a statement. “He is a perfect fit for this role at SeatGeek and embodies the values we hold – he loves building great products, is humble yet aggressive in how he approaches opportunities, and is focused on creating experiences live event fans will love.”
Murphy told me his career started in consulting, but he’s been attracted to technology roles in media companies because he was “drawn to all the smart creative folks who want to use their technology in that medium.”
As for SeatGeek, Murphy described it as a “very consumer-oriented, very mobile-focused” company that’s now moving into the enterprise business by working with teams and venues to sell tickets. He also said he’ll be working on international expansion and helping SeatGeek build a broader live event experience.
“You’ve sort of started to see it with partnerships with Lyft and Snapchat and Spotify,” he said.”There’s definitely an opportunity how we bring our Starbucks-esque experience to the stadium.”
Murphy added that he’ll be “very, very busy with recruiting.”
Meanwhile, SeatGeek’s outgoing CTO Eric Waller isn’t leaving the company — instead, he’s becoming chief product officer.
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Causes grew to a jaw-dropping 200 million users as one of the first 10 Facebook platform apps. Started by Facebook co-founder Sean Parker, it was meant to turn a generation into activists and philanthropists. Causes acquired Votizen to augment shallow clicktivism with a way to remind friends to vote. But after Facebook went mobile and the web platform waned, Parker arranged Causes’ sale to his newer civic tech effort Brigade, for which he’d led a $9.3 million Series A and later fed more money. Brigade’s ballot guide was used by 250,000 people in the 2016 election, leading to 5 million Get Out The Vote messages sent, but the startup’s apps for connecting with campaigns or debating political issues never went viral like Causes.
Now both Causes’ and Brigade’s stories are coming to an end. In February, we caught wind of Brigade selling off its high-grade engineering team to Pinterest in an acqui-hire while it sought a home for its IP. Today, Brigade announces its technology and data have been acquired by politician-tracking service Countable. Terms of the deal were not disclosed, but it’s unlikely that Brigade’s Series A investors earned a return.
“While we didn’t reach the ultimate mountaintop, I think we moved the entire civic tech space forward,” Brigade CEO Matt Mahan tells me. “Countable offers a unique opportunity to bring greater scale to some of our best ideas, and our previous work will in turn accelerate their already impressive progress.”
Brigade’s features
Countable lets people view summaries of upcoming legislation, contact their representatives about their opinion and track the officials’ votes. “Brigade was founded with the non-partisan mission to reinvent how Americans participate in politics. When they decided to bring their journey to a close, Matt and Brigade’s leadership team sought a mission-aligned company to acquire their technology, and a responsible place to point any members of their community who were eager to remain civically active and engaged,” says Countable CEO Bart Myers, whose tech has powered 35 million civic actions. “They approached Countable — an obvious fit for our commitment to lowering barriers to civic entry and empowering meaningful action, and we’re excited to provide a home for their technology moving forward.”
Brigade CEO Matt Mahan
Mahan admits that a potentially fatal wrong turn for Brigade was pivoting its product to “debates” in 2016. “We quickly learned that this level of openness resulted in less substantive discussion, more personal attacks and fewer participants willing to add their voices: the opposite of our goals. By removing too many barriers, debates empowered the loudest and most aggressive voices in the room,” he tells me. The startup course-corrected to focus on making real political impact with petitions and tools for contacting representatives.
By 2018, Mahan realized that “after two election cycles Brigade had not achieved the user scale we know is required to fundamentally transform our politics . . . For a company set up to be a civic moonshot, this was simply not good enough.” Parker’s team did not provide TechCrunch a statement or commentary on Brigade’s decline. The startup’s San Francisco-based engineering team was too pricey for civic tech companies to afford, but those that could pay the steep price didn’t need Brigade’s IP. So after approaching a half-dozen potential acquirers, Mahan split the company, selling the team to Pinterest and the tech to Countable. The cash and stock deal will make Brigade investors shareholders in Countable, and Mahan is taking an advisory role.
To further their contribution to the democracy innovation community, Countable has agreed to open-source Brigade’s voter matching software. This allows apps to tie a user to their official voting record to offer personalized features, like reminders of upcoming elections, petitions for local issues and ways to contact their elected officials. Seth Flaxman, the CEO of civic tech software developer Democracy Works, which built TurboVote, says, “This is extremely difficult technology to build and can help TurboVote determine which of our 6 million users needs more help registering to vote. They are passing the baton, making it possible for nonprofits like ours to build off their progress.”
Countable
But there was one more loose end to tie up. Causes sucked in a ton of Facebook user data in the early days of the platform before restrictions were put in place (too late to stop Cambridge Analytica). So Mahan tells me, “Brigade proactively reached out to Facebook and worked with them and a third-party consultant to conduct a comprehensive review to identify and delete user data that was not essential for providing the existing app experience. In all, we deleted billions of rows of data that ethically we felt should not be transferred.”
As one of the most well-funded civic tech startups, Brigade’s breakup could cast a shadow on the space that includes MoveOn and Change.org. Consumer-focused apps for improving democracy are tough to monetize. It may fall to more sustainable democracy-focused startups like grassroots mass-texting app Hustle or nonprofits like Avaaz to arm the public with the equipment and knowledge necessary to participate in the political process. Given the deep polarization and animosity between nations’ political parties around the world, we need all the tools to amplify truth and civility we can get.
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Rappi represents a new era for Latin American technology startups.
Based in Bogotá, Colombia, the on-demand delivery startup has taken the region by storm, attracting a record amount of venture capital funding in mere months. Today marks the beginning of a new round of explosive growth as SoftBank, the Japanese telecom giant and prolific Silicon Valley tech investor, has confirmed a $1 billion investment in the business.
The king-sized financing comes two months after SoftBank announced its Innovation Fund, a new pool of capital committed to spending billions on the growing tech ecosystem in Central and South America.
VC funding in Latin America catapulted to new heights in 2018. Startups located across Argentina, Brazil, Chile, Colombia and more have secured nearly $2.5 billion since the beginning of 2018, according to PitchBook, up from less than $1 billion invested in 2017.
SoftBank plans to transfer the Rappi investment to the Innovation Fund “upon the fund’s establishment,” according to a press release. For now, the SoftBank Group and affiliated Vision Fund will each invest $500 million in the company. Jeffrey Housenbold, a managing director at SoftBank responsible for investments in Brandless, Opendoor and DoorDash, will join Rappi’s board of directors.
“SoftBank’s vision of accelerating the technology revolution deeply resonated with our mission of improving how people live through digital payments and a super-app for everything consumers need,” Rappi co-founder Sebastian Mejia said in a statement. “We will continue to focus on building innovations for couriers, restaurants, retailers and start-ups that translate into new sources of growth.”
Mejia, Simón Borrero and Felipe Villamarin launched Rappi in 2015, graduating from the Y Combinator startup accelerator the following year. It didn’t take long for the business to capture the attention of American VCs, including the likes of Andreessen Horowitz, DST Global and Sequoia Capital .
The latest round, the largest ever for a Latin American tech startup, brings Rappi’s total raised to date to a whopping $1.2 billion. The company was valued at more than $1 billion last year with a $200 million financing.
Rappi is among few venture-backed “unicorns” based in Latin America. São Paulo-based Nubank, a fast-growing fintech startup, garnered a $4 billion valuation last year with a $180 million investment.
Rappi didn’t immediately respond to a request for comment.
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Spot.IM announced today that it has raised $25 million in Series D funding.
We’ve written about the company’s commenting platform before, but CEO Nadav Shoval said it’s now building a broader “community platform.”
That means going beyond commenting and moderation to also include community pages and other ways to highlight and monetize user-generated content. The company’s customers include Hearst, Refinery29, Fox News and our corporate siblings at Engadget and AOL.com.
Shoval argued that these tools are particularly important as digital media business models are struggling — regardless of whether those publishers are focused on advertising, subscriptions or other models, the key is to focus on loyal readers and viewers rather than “random users that come in and disappear.”
Spot.IM can make a big difference in this area by keeping users engaged, and by providing data to help publishers understand their behavior and value. In fact, Shoval said that for some publishers, a Spot.IM user will provide five times as much lifetime revenue as a non-Spot.IM user.
“We do believe it’s about better understanding: Who are our users, what do they want and how can we provide them with more value?” he added.
The company has now raised a total of $63 million, according to Crunchbase. The new funding was led by previous investor Insight Venture Partners with participation from Norma Investments (representing businessman Roman Abramovich), AltaIR Capital, Cerca and WGI Group (founded by Noah Goodhart, Jonah Goodhart and Mike Walrath).
Spot.IM is also announcing that it has appointed tech and media executive Itzik Ben-Bassat as president and as a member of its board of directors.
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Jude Gomila, who previously sold his mobile advertising company Heyzap to RNTS Media, is taking on a new challenge — building a “knowledge base” that can fill in Wikipedia’s blind spots, particularly when it comes to emerging technologies and startups.
While Gomila is officially launching Golden today, it’s already full of content about things like the latest batch of Y Combinator startups and morphogenetic engineering. And it’s already raised $5 million from Andreessen Horowitz, Gigafund, Founders Fund, SV Angel, Liquid 2 Ventures/Joe Montana, plus a long list of individual angel investors including Gomila’s Heyzap co-founder, Immad Akhund.
To state the obvious: Wikipedia is an incredibly useful website, but Gomila pointed out that notable companies and technologies like SV Angel, Benchling, Lisk and Urbit don’t currently have entries. Part of the problem is what he called Wikipedia’s “arbitrary notability threshold,” where pages are deleted for not being notable enough. (This is also what happened years ago to the Wikipedia page about yours truly — which I swear I didn’t write myself.)
Perhaps that threshold made sense when Wikipedia was just getting started and the infrastructure costs were higher, but Gomila said it doesn’t make sense now. In determining what should be included in Golden, he said the “more fundamental” question is about existence: “Does this company exist? Does Anthony Ha exist?” If so, there’s a good chance that it should have a page on Golden, at least eventually.
In his blog post outlining his vision for the site, Gomila wrote:
We live in an age of extreme niches, an age when validation and completeness is more important than notability. Our encyclopedia on Golden doesn’t have limited shelf space — we eventually want to map everything that exists. Special relativity was not notable to the general public the moment Einstein released his seminal paper, but certainly was later on — could this have been the kind of topic to be removed from the world’s canon if it was discovered today?
Gomila said he’s also bringing some new technologies and fresh approaches to the problem. Some of this is pretty straightforward, like allowing users to embed videos, academic papers and other multimedia content onto Golden pages.
At the same time, he’s hoping to make it much easier to write and edit Golden pages. You do so in a WYSIWYG editor that doesn’t require you to know any HTML, and the site will help you with automated suggestions, for example pulling out author and title information when you’re adding a link to another site.
Gomila said that this will allow users to work much more quickly, so that “one hour spent on Golden is effectively 100 hours on other platforms.”
There’s also an emphasis on transparency, which includes features like “high resolution citations” (citations that make it extra clear which statement you’re trying to provide evidence for) and the fact that Golden account names are tied to your real identity — in other words, you’re supposed to edit pages under your own name. Gomila said the site backs this up with bot detection and “various protection mechanisms” designed to ensure that users aren’t pretending to be someone they’re not.
“I’m sure there will always be trolls up to their usual tricks, but they will be on the losing side,” he told me.
If you think someone has added incorrect or misleading information to a page, you can flag it as an issue. Gomila suggested AI could also play a more editorial role by pointing out when someone is using language that’s biased or seems too close to marketing-speak.
“AI can have bias and humans can have bias,” he acknowledged, but he’s hoping that both elements working together can help Golden get closer to the truth. He added that “rather than us editorially changing things, our team will act like normal users” who can edit and flag issues.
Golden is available to users for free, without advertising. Gomila said his initial plan for making money is charging investment funds and large companies for a more sophisticated query tool.
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Oculus is getting serious about monetizing VR for enterprise.
The company has previously sold specific business versions of the headsets, but now they’re adding a pricey annual device-management subscription.
Oculus Go for business starts at $599 (64 GB) and the enterprise Oculus Quest starts at $999 (128 GB). These fees include the first year of enterprise device management and support, which goes for $180 per year per device.
Here’s what that fee gets you:
This includes a dedicated software suite offering device setup and management tools, enterprise-grade service and support, and a new user experience customized for business use cases.
The new Oculus for Business launches in the fall.
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Facebook today released a new SDK that allows mobile app developers to integrate WhatsApp verification into Account Kit for iOS and Android. This will allow developers to build apps where users can opt to receive their verification codes through the WhatsApp app installed on their phone instead of through SMS.
Today, many apps give users the ability to sign up using only a phone number — a now popular alternative to Facebook Login, thanks to the social network’s numerous privacy scandals that led to fewer people choosing to use Facebook with third-party apps.
Plus, using phone numbers to sign up is common with a younger generation of users who don’t have Facebook accounts — and sometimes barely use email, except for joining apps and services.
When using a phone number to sign in, it’s common for the app to confirm the user by sending a verification code over SMS to the number provided. The user then enters that code to create their account. This process can also be used when logging in, as part of a multi-factor verification system where a user’s account information is combined with this extra step for added security.
While this process is straightforward and easy enough to follow, SMS is not everyone’s preferred messaging platform. That’s particularly true in emerging markets like India, where 200 million people are on WhatsApp, for example. In addition, those without an unlimited messaging plan are careful not to overuse texting when it can be avoided.
That’s where the WhatsApp SDK comes in. Once integrated into an iOS or Android app, developers can offer to send users their verification code over WhatsApp instead of text messaging. They can even choose to disable SMS verification, notes Facebook.
This is all a part of WhatsApp’s Account Kit, which is a larger set of developer tools designed to allow people to quickly register and log in to apps or websites using only a phone number and email, no password required.
This WhatsApp verification codes option has been available on WhatsApp’s web SDK since late 2018, but hadn’t been available with mobile apps until today.
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Facebook’s social graph is aging, full of long-lost acquaintances and hometown friends you don’t care much about seeing in the News Feed any more. But Facebook is now testing a pivot away from its core identity of connecting you with existing friends so it can revitalize the social graph and keep people coming back. Facebook’s “Meet New Friends” lets you browse people from shared communities such as your school, workplace or city who’ve also opted in to the feature. Announced today at Facebook’s F8 conference, Meet New Friends now in testing in a few markets before it’s rolled out more widely soon.
Meet New Friends could give people fresh pals to follow in their News Feed, or help recently registered users grow their network until they have access to enough content to keep them busy. And eventually, Facebook could layer on monetization features similar to dating apps where users pay to be shown more prominently to potential connections.
Fidji Simo, the head of Facebook’s main app, tells me Meet New Friends was based on emerging behaviors the company had spotted. “Developing relationships with people they didn’t already know is very different from the core use case of Facebook,” but she notes, “We’ve already seen that naturally happen in Groups, and Meet New Friends will make that a bit easier.”
When users open Meet New Friends, they pick the communities through which they’re open to meeting new friends. For now they choose between schools, employers and locations, but Facebook will eventually add Groups too. In that sense it works a bit like Facebook Dating, which rolls out to 14 new countries today and opens to dating friends with its new Secret Crush feature.
Algorithms will sort potential connections by who is most relevant, such as those with mutual friends or shared interests, but you won’t get “matched” where both users have to state their interest in the other. Instead, users can just browse profiles, and then either send people a friend request (which might feel a bit out of the blue), or send them a single text-only message to a recipient’s dedicated Meet New Friends chat inbox. They can’t message that same person again until they respond (to prevent spamming), and the text-only limitation ensures no unsavory photos get blasted around. If they do reply, the thread moves to Facebook Messenger.
Meet New Friends will pit Facebook against a range of other apps, from local-focused Meetup and Nextdoor to verticalized apps like Hey Vina for women only to dating-affiliated apps like Bumble BFF. But Facebook benefits from its ubiquity, so users can try Meet New Friends without feeling embarrassed by downloading an app just to make them less lonely.
For years, the mildly creepy People You May Know feature has been a cornerstone of Facebook’s growth strategy. But it’s still just about recreating your offline social graph online. As Facebook strives to become more meaningful to people’s lives, fostering new friendships could give people a fuzzy feeling about the giant corporation.
Click below to check out all of TechCrunch’s Facebook conference coverage from today:
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On game-streaming platforms today, there’s really only one way to earn status within a creator’s community: you have to become a subscriber. Microsoft’s game-streaming service Mixer is today aiming to offer a third path to status through loyalty and participation. In doing so, it hopes to better differentiate itself from larger rivals like Twitch and YouTube.
Channel Progression, as this new feature is called, is a system that rewards community members and a streamer’s fans for more than just their financial contributions. It also takes into account other activity within the channel and on Mixer as a whole.
Members can level up by participating in the stream’s chat, by their repeat visits, by using Skills (aka other forms of expression like stickers, effects and GIFs that are used in chats) and more. That means that viewers will be able to earn rewards and raise their rank by just participating — watching, chatting, following, subscribing and, later, through other actions, as well.
As streamers participate, they’ll rank up, gaining them bragging rights and other perks that will vary by their rank level. They also can check on their rank at any time by clicking on the “Your Rank” button at the bottom-left corner of the chat box.
The feature is rolling out on Wednesday May 1, 2019 to all streamers on Mixer — not just Mixer Partner, as it’s designed to not only be a way for streamers to grow their own communities, but for Mixer itself to grow.
In the future, however, Mixer Partners will be able to also reward monetization actions, like subscribing and gift subscriptions, and for spending Embers (virtual currency).
The changes come at a time when there’s been a rise in complaints over how hard it is to get noticed on the leading game-streaming site, Twitch. Some smaller streamers told The Verge last summer they spent years broadcasting to no one, and found it difficult to grow their community, despite the effort Twitch has made in this area. More recently, that’s included the launch of a four-person Squad Stream, to help creators get discovered.
Despite this, Twitch’s long tail continues to grow — according to a recent report from StreamElements, the top 1,000 Twitch channels were responsible for 57% of Twitch’s viewership hours in Q1 2019, and the long tail (those beyond the top 10,000 channels) was responsible for 20%. In total, Twitch hit 2.7 billion hours of content watched in Q1, the report claimed.
Mixer, by comparison, is much smaller. Its numbers may have quadrupled since Q1 2019, but that’s only going from 22 million hours watched to 89 million. It still has much, much further to go to catch up with YouTube Live, not to mention Twitch.
Mixer’s Channel Progression feature was originally announced in November as part of Mixer’s “Season 2” release. It launches tomorrow to all on Mixer.com on the desktop and will roll out to all other platforms in the weeks ahead.
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Facebook built Dating to be privacy-safe, hoping to avoid the awkwardness of friends or family checking out your romance profile. But now Facebook has found a way to let you silently express your affection for a friend without them knowing unless they reciprocate.
Facebook announced today at its F8 conference that Dating is opening in 14 more countries, bringing the total to 19. It will launch in the U.S. before the end of the year. Dating brings with it a new feature called Secret Crush that expands it beyond strangers and friends-of-friends. Choose up to 9 friends you like-like. If they’ve opted into Facebook Dating, they’ll get a notification that some friend has a crush on them. If they add you as a Secret Crush too, you’re both notified and can chat on Messenger.
Facebook Dating product manager Charmaine Hung tells me that “I have 2,000 Facebook friends. I’m not best friends with all 2,000 people, and there’s a good chance that one of that could be a really good match with me. I trust them, I appreciate them and I know we’re compatible. The only thing missing is knowing if we’re both interested in being more than just friends without the fear of rejection if you were to do this in real life.”
Facebook announced Dating at F8 a year ago and launched it in Colombia in September. Users opt-in, and then browse Events and Groups they’re part of for potential matches. They send them a text-only message based on something in their profile, which goes to a special Dating inbox. And if that person reciprocates, they can chat and maybe meet up. Now it’s opening in the Philippines, Vietnam, Singapore, Malaysia, Laos, Brazil, Peru, Chile, Bolivia, Ecuador, Paraguay, Uruguay, Guyana and Suriname.
One concern with Secret Crush is that users might spam the feature by constantly adding and removing people from their list until they discover a match. That’s why Facebook will only let you sub out one person per day after you reach your initial limit of 9.
Currently there’s still no plan to monetize Dating, but that’s not the point. After years of scandals, Facebook needs to prove it deserves to be your social network. Mindlessly browsing the News Feed has proven to be exhausting and at times detrimental to health. But if the app can introduce you to your future spouse, or even just a summer fling, you might keep a place in your heart for Facebook too.
Click below to check out all of TechCrunch’s Facebook conference coverage from today:
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